MassMutual reviews

3.5

55% would recommend to a friend

(2,388 total reviews)
avatar

Roger W. Crandall

73% approve of CEO

51% positive business outlook

MassMutual has an employee rating of 3.5 out of 5 stars, based on 2,388 company reviews on Glassdoor which indicates that most employees have a good working experience there. The MassMutual employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

2K reviews
3.0
Feb 27, 2017

more customer focus needed

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good Benefits, good people, work from home opportunities

Cons

There was a sense that the candidate didn't come first, lack of up to date candidate systems and user instructions provided a poor candidate experience. Too much red tape to make improvements

3.0
Feb 24, 2017

MassMutual

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Independent work Supportive Manager Encouraging environment and GM

Cons

It was solely based on commissions

Viewing 1930 - 1932 of 2,388 Reviews

Glassdoor has 2,835 MassMutual reviews submitted anonymously by MassMutual employees. Read employee reviews and ratings on Glassdoor to decide if MassMutual is right for you.