MassMutual reviews

3.5

54% would recommend to a friend

(2,385 total reviews)
avatar

Roger W. Crandall

72% approve of CEO

51% positive business outlook

MassMutual has an employee rating of 3.5 out of 5 stars, based on 2,385 company reviews on Glassdoor which indicates that most employees have a good working experience there. The MassMutual employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

2K reviews
3.0
Apr 2, 2024

Cheap

Recommend
CEO approval
Business Outlook

Pros

Decent benefit package but pricey

Cons

Promotions promised but not delivered

3.0
Feb 2, 2024
Recommend
CEO approval
Business Outlook

Pros

Great coworkers. Very team oriented, motivated and friendly.

Cons

Multiple systems are used. Old systems are not retired, despite adding new systems with intentions to replace them. They have good intentions for making things better with leadership changes and reorganization, but there still isn’t a clear picture of what’s to come.

1.0
Dec 26, 2023

Meh

Recommend
CEO approval
Business Outlook

Pros

Decent health benefits, pension eligibility

Cons

Poor leadership, jumbled resources, a360 is a mess, antiquated systems and goals

Viewing 193 - 195 of 2,385 Reviews

Glassdoor has 2,831 MassMutual reviews submitted anonymously by MassMutual employees. Read employee reviews and ratings on Glassdoor to decide if MassMutual is right for you.