Is MassMutual a good company to work for?

MassMutual has an overall rating of 3.5 out of 5, based on over 2,831 reviews left anonymously by employees. This rating has been stable over the past 12 months. 54% of employees would recommend working at MassMutual to a friend and 51% have a positive outlook for the business. The best reviews about MassMutual have been left by employees working as Internship , Data Scientist and Financial Analyst .

Does MassMutual pay their employees well?

According to anonymously submitted Glassdoor reviews, MassMutual employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at MassMutual. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at MassMutual?

54% of MassMutual employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated MassMutual 3.7 out of 5 for work life balance, 3.5 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at MassMutual?

Financial Advisor (236) , Financial Services Representative (130) , Financial Services Professional (84) , Intern (61) , Customer Service Representative (43) , Financial Representative (39) , Project Manager (29) , Director (27) , Consultant (24) , Agent (22) , Insurance Agent (22) , Business Analyst (21) , Account Manager (20) , Sales Representative (20) , Financial Professional (18)

What are the pros of working at MassMutual according to real employee reviews?

"Benefits and holiday/vacation time were great" ((in 231 reviews)); "Great people and tasks were not very demanding." ((in 167 reviews)); "Good work hours and work/life balance" ((in 109 reviews)); "Culture is great and flexibility for work life balance" ((in 107 reviews)); "You learn how to deal with rejection and Sandler Training is a good tool for life" ((in 91 reviews))

What are the cons of working at MassMutual according to real employee reviews?

"There is no salary so if you have a a difficult month getting business you have absolutely no income" ((in 87 reviews)); "commission only position requires extreme consistency" ((in 73 reviews)); "Many managers have no underwriting background and do not understand the underwriting process and the amount of time it takes to underwrite." ((in 44 reviews)); "Upper management could care less about anyone but themselves and THEIR boss." ((in 21 reviews)); "Favoritism definitely exists in this company" ((in 12 reviews))

What are employees saying about MassMutual layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about MassMutual layoffs and their outlook for job security at MassMutual in 2026.

What are the top reviewed MassMutual locations?

Springfield , Boston , New York , Enfield , Phoenix , Houston , Bala Cynwyd , Philadelphia , Charlotte , San Francisco , Chicago , Atlanta , Walnut Creek , Pittsburgh , Fort Lauderdale , Richmond , Raleigh , Scottsdale , Minneapolis , Los Angeles , Lake Oswego , Warren , Buffalo , Seattle , Virginia Beach , Southfield , Dallas , Cincinnati , Portland , Amherst

MassMutual reviews

3.5

54% would recommend to a friend

(2,385 total reviews)

Roger W. Crandall

72% approve of CEO

51% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

MassMutual has an employee rating of 3.5 out of 5 stars, based on 2,385 company reviews on Glassdoor which indicates that most employees have a good working experience there. The MassMutual employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

2K reviews

3.0

Nov 6, 2014

MassMutual Systems Analyst

Systems analyst

Recommend

CEO approval

Business Outlook

Pros

Big company benefits. They actually had a full time physical therapist available for employees. It is a beautiful monolith building with Italian marble walls. Decent work hours and environment.

Cons

There is lots of snow during the winter and you might not be able to find your car in their huge parking lot. Typical large company politics, but that is to be expected.

3.0

Nov 6, 2014

Mediocre Growth Opportunities

Financial services representative

Recommend

CEO approval

Business Outlook

Pros

Lots of autonomy and flexibility. You can do a lot of things here as long as you declare it as an outside business activity. Much better than a Northwestern Mutual, I was there for three years and got sick of there BS about Whole Life

Cons

No base salary for producers. Most reps will never make over $100k. The industry as a whole is sick and needs change.

3.0

Nov 6, 2014

Good place to go once your established in the industry not so much if your just starting out.

Financial services professional

Recommend

CEO approval

Business Outlook

Pros

Great compensation and benefits and flexible schedule.

Cons

Anything such as marketing materials or trying to do evens is expensive with this company, be ready to join an am spirit group or you wont get much from this job. Also be ready to train your self because the managers here do not tell you what need to do in order to sell certain products. Best advice do all the training listed maybe tedious but least you would get paid.

Viewing 2101 - 2103 of 2,385 Reviews

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MassMutual

MassMutual reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

MassMutual Systems Analyst

Mediocre Growth Opportunities

Good place to go once your established in the industry not so much if your just starting out.

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Jobs at MassMutual