MassMutual reviews

3.5

54% would recommend to a friend

(2,385 total reviews)
avatar

Roger W. Crandall

72% approve of CEO

51% positive business outlook

MassMutual has an employee rating of 3.5 out of 5 stars, based on 2,385 company reviews on Glassdoor which indicates that most employees have a good working experience there. The MassMutual employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

2K reviews
5.0
Sep 4, 2014
Recommend
CEO approval
Business Outlook

Pros

the support from higher ups has been amazing. flexible schedule work life balance

Cons

everything is on you when it comes to finding clients

1.0
Aug 29, 2014
Recommend
CEO approval
Business Outlook

Pros

The only good thing I found these last couple of years is the bank, store, hairdresser etc. Managers were helpful and sincere up until the last 4 years.

Cons

You will get no support from HR or elsewhere if you are having an issue in your dept. This I know first hand. The MMWay is such a waste of time. Every day a 15 minute huddle and every week a 1 hour meeting for standard work. Every week a 2 hour problem solving meeting. Even if you have no problems, they will make up problems. To me, aside from the daily huddle, the rest is just a waste of time. The benefits are terrible. The only thing worth being there was for the vacation time. Perception is Reality. This is the same as when you assume. One on One meetings with manager seem to always go well but when it came down to the performance evaluation it was like you were hit with a brick. You are not informed when you are doing something that is wrong or an error has been made on your part during your one on ones with your manager. This will be brought up during your performance evaluation and at this point you cannot do a thing to fix it.

5.0
Aug 16, 2014
Recommend
CEO approval
Business Outlook

Pros

The marketing support at the local agency level is unmatched by any other company. Commissions are top in industry if you produce well. Local agency management is helpful, knowledgeable, and most importantly loyal and honest. The GA and SM's are there every time you need them. Opportunities to grow includes managing associate position which is a great plus!

Cons

It is difficult to start in this industry even with huge support from company. That being said, MassMutual Raleigh/Durham is dedicated to experienced agents and does not do a ton of recent college grad recruiting.

Viewing 2116 - 2118 of 2,385 Reviews

Glassdoor has 2,831 MassMutual reviews submitted anonymously by MassMutual employees. Read employee reviews and ratings on Glassdoor to decide if MassMutual is right for you.