MassMutual reviews

3.5

54% would recommend to a friend

(2,385 total reviews)
avatar

Roger W. Crandall

72% approve of CEO

51% positive business outlook

MassMutual has an employee rating of 3.5 out of 5 stars, based on 2,385 company reviews on Glassdoor which indicates that most employees have a good working experience there. The MassMutual employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

2K reviews
3.0
Aug 15, 2014

You're on your own

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great products and services. Stable company and they are very diversified. The customer service is a amazing. Has mutual company benefits.

Cons

You're on your own to pay for everything included licenses, seminars, etc. This is because it's a mutual company. No base salary, you only get a subsidy on the business you submit. Whole life is preached to be the cure all product.

3.0
Jul 16, 2014

extensive training

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

decent pay, decent benefits, there is a lot to take from peers and network, multiple satellite locations, team work and effort

Cons

training is long, tedious and a bit overwhelming, there is a lot of information that is covered and must catch on fast to be successful in position, serious call volume with an array of participant issues, 11 vacay days, 3 personal, 3 sick, must rollover 40 of those hours, scheduling is not the best

Viewing 2131 - 2133 of 2,385 Reviews

Glassdoor has 2,831 MassMutual reviews submitted anonymously by MassMutual employees. Read employee reviews and ratings on Glassdoor to decide if MassMutual is right for you.