MassMutual reviews

3.5

54% would recommend to a friend

(2,385 total reviews)
avatar

Roger W. Crandall

72% approve of CEO

51% positive business outlook

MassMutual has an employee rating of 3.5 out of 5 stars, based on 2,385 company reviews on Glassdoor which indicates that most employees have a good working experience there. The MassMutual employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

2K reviews
2.0
Jul 16, 2014
Recommend
CEO approval
Business Outlook

Pros

Vacation time Training New building/environment

Cons

Poor medical If you do get sick it is very frowned upon to actually use the sick time. Systems are very unorganized. Management puts more focus on revenue generating incentives than providing accurate/quality customer service When mistakes are made in other departments you are the front line for those customers

4.0
Jul 8, 2014

Agent Assistant

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Fly-in and training for Blue Chip sales agents, same holiday schedule as staff, short commute, centralized location, nice building

Cons

"Mad Men" 1960s good old boy mentality among agents.

Viewing 2134 - 2136 of 2,385 Reviews

Glassdoor has 2,831 MassMutual reviews submitted anonymously by MassMutual employees. Read employee reviews and ratings on Glassdoor to decide if MassMutual is right for you.