MassMutual reviews

3.5

55% would recommend to a friend

(2,384 total reviews)
avatar

Roger W. Crandall

72% approve of CEO

53% positive business outlook

MassMutual has an employee rating of 3.5 out of 5 stars, based on 2,384 company reviews on Glassdoor which indicates that most employees have a good working experience there. The MassMutual employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

2K reviews
1.0
Oct 15, 2013
Recommend
CEO approval
Business Outlook

Pros

Good people at the lower levels, support each other, despite unhealthy environment

Cons

Leadership is inept, don't care, provide lip service, all awards and recognition for supporting work/family balance and working women is just for show. Politically charged, cut throat and twisted. If you're not "in favor," you're screwed. And a history of strong performance and proven track record means nothing if you get on insurance division leaders bad side.

1.0
Oct 12, 2013

Fine for tenured brokers

Recommend
CEO approval
Business Outlook

Pros

Great office Product line is comprehensive and high quality Technology is good Corporate support is very, very good.

Cons

Management tends to pay attention to new reps clients and not new reps. Franchises like to veer away from the company best practices.

2.0
Oct 6, 2013
Recommend
CEO approval
Business Outlook

Pros

Good work life - personal life mix

Cons

Management needs to take some time to train efficiently and guide employees to success

Viewing 2197 - 2199 of 2,384 Reviews

Glassdoor has 2,830 MassMutual reviews submitted anonymously by MassMutual employees. Read employee reviews and ratings on Glassdoor to decide if MassMutual is right for you.