MassMutual reviews

3.5

55% would recommend to a friend

(2,384 total reviews)
avatar

Roger W. Crandall

72% approve of CEO

53% positive business outlook

MassMutual has an employee rating of 3.5 out of 5 stars, based on 2,384 company reviews on Glassdoor which indicates that most employees have a good working experience there. The MassMutual employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

2K reviews
1.0
Sep 30, 2013

Used to be a good company to work for

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

friendly co-workers help make a poor working environment bearable.

Cons

Very poor leadership and a poor work/life balance. Culture is old school and generally against work from home arrangements. Tendency to be understaffed and excessive overtime is the norm. Not an open culture. Upper level management/executives are out of touch and not open to employee input for improving a very poor work environment.

1.0
Sep 23, 2013
Recommend
CEO approval
Business Outlook

Pros

Very good office staff; nice offices; quality products; ease of doing business; benefits

Cons

upper management not involved with day to day operations and not approachable or gets defensive; lower management robotic with their teachings; no help generating sales and no financial support to get started; appears that established agents have succeeded off the backs of people who quit within first year or two as their first sales are low relative to their income of residuals; worst case of good ol'e boy network you can imagine; unpleasant senior agents; we are asked to write in to "Best Places to Work in VA" so we can win; very unfavorable to women agents

3.0
Sep 13, 2013

Good life/work balance

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

People are very nice and friendly here.

Cons

Good for people who are good at talking with new people.

Viewing 2200 - 2202 of 2,384 Reviews

Glassdoor has 2,830 MassMutual reviews submitted anonymously by MassMutual employees. Read employee reviews and ratings on Glassdoor to decide if MassMutual is right for you.