MassMutual reviews

3.5

54% would recommend to a friend

(2,385 total reviews)
avatar

Roger W. Crandall

72% approve of CEO

51% positive business outlook

MassMutual has an employee rating of 3.5 out of 5 stars, based on 2,385 company reviews on Glassdoor which indicates that most employees have a good working experience there. The MassMutual employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

2K reviews
3.0
Oct 17, 2011

Bait and switch

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

If you want to make money its possible to do so. If you have any doubts, don't forget that you are in sales.

Cons

They don't care how you do it, as long as you bring a check you are the man. Not the way someone can sustain a career in my opinion.

4.0
Aug 31, 2011
Recommend
CEO approval
Business Outlook

Pros

Unlimited potential with a solid company behind you. Definitely a leader in many ways in the life insurance industry, with great home office support.

Cons

No salary and full commission. Huge differences in organizational culture depending on what local Agency you work through because the General Agent's have tremendous flexibility on how to run things.

3.0
Aug 7, 2011
Recommend
CEO approval
Business Outlook

Pros

Most people are very personable. Great benefits, including small things like dry cleaning, shoe and clothing repair on site. Overall very good people.

Cons

Incentives need to be changed so that people are more willing to work together (be helpful) across areas. Employees are very helpful to their boss and immediate team, but it is hard to work people in other areas. There is a "silo" mentality. Even within one's area, people are very political.

Viewing 2212 - 2214 of 2,385 Reviews

Glassdoor has 2,831 MassMutual reviews submitted anonymously by MassMutual employees. Read employee reviews and ratings on Glassdoor to decide if MassMutual is right for you.