MassMutual reviews

3.5

55% would recommend to a friend

(2,384 total reviews)
avatar

Roger W. Crandall

72% approve of CEO

53% positive business outlook

MassMutual has an employee rating of 3.5 out of 5 stars, based on 2,384 company reviews on Glassdoor which indicates that most employees have a good working experience there. The MassMutual employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

2K reviews
4.0
Jul 16, 2013

Good Company to work for.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good Company to work for.

Cons

Employees feel that the management do not listen to them.

4.0
Jul 12, 2013
Recommend
CEO approval
Business Outlook

Pros

MassMutual provides solid training and sales support for those new to the industry and for those just looking for a change. MassMutual houses extremely competitive products backed by a highly rated company. In addition to their own products, you are also provided the freedom to sell a myriad of prodcuts from other companies.

Cons

Career contracts provide incentives to sell MassMutual products over outside carriers that you have access to. This is not necessarily a bad thing since most of their products are at or near the top in the industry across the board, but their products are not a fit for certain scenarios. Basically, in order to keep benefits and reach incentive goals....you must sell certain minimums of MassMutual products. This can be difficult at times. It is extremely difficult to survive and/or succeed in this industry in general. Not necessarily con for MassMutual specifically, but be aware that it is very difficult and requires cold calling and strong networking skills.

3.0
Jul 10, 2013
Recommend
CEO approval
Business Outlook

Pros

Flexible work schedules. Excellent work / life balance. Great people. Rewarding work environment with the flexibility to take on additional responsibilities to build skills.

Cons

Opportunities for upward growth and mobility are limited and the organizational politics are considerably difficult to navigate. In many areas the leadership has trouble making decisions and the culture can be very self-serving.

Viewing 2215 - 2217 of 2,384 Reviews

Glassdoor has 2,830 MassMutual reviews submitted anonymously by MassMutual employees. Read employee reviews and ratings on Glassdoor to decide if MassMutual is right for you.