MassMutual reviews

3.5

55% would recommend to a friend

(2,384 total reviews)
avatar

Roger W. Crandall

72% approve of CEO

53% positive business outlook

MassMutual has an employee rating of 3.5 out of 5 stars, based on 2,384 company reviews on Glassdoor which indicates that most employees have a good working experience there. The MassMutual employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

2K reviews
4.0
Jul 29, 2010
Recommend
CEO approval
Business Outlook

Pros

You are helping people, and they all need help. However, getting them to realize this is the big struggle. To succeed here or any financial advisor position, you must learn to prospect like crazy. New clients will be your focus for quite a few years into the business. There a lots of good honest people who fail in this industry, and there will be the select few who will make over $1 million per year. It's up to you to produce.

Cons

Some of the good things about this career can also be negative. You get paid for what you sell, so if you are not producing, you're not getting paid. This can also lead to someone wanting to sell products just to get the commission, even if it might not be the right fit for the client. My advice is NEVER do that. It will be extremely tough for a few years, but if you are able to make it, the rewards can be limitless. If you are going to work in the insurance industry, I would strongly recommend Mass Mutual, but it's just as tough here as it is anywhere. The problem won't be with Mass Mutual, it will be you as a producer.

3.0
Jun 12, 2010

Eh.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

It was a corporate job. Relatively easy work with regular hours and nothing too challenging. Management was pleasantly accommodating to help ensure a good work-life balance.

Cons

It's saddled with a very deeply ingrained bureaucracy which, while necessary for their line of business, heavily influences the corporate culture. The company is very much "this way sorta works, let's not touch anything and hope it continues to work".

3.0
Jan 12, 2010
Recommend
CEO approval
Business Outlook

Pros

If you're willing to put in the time, there's actually room to grow, get paid, and move up. Many of the niche teams have great synergy and if you're in western massachusetts, it's tough to beat.

Cons

Management has no idea what the rest of the company is doing. Decisions are made in a vaccum, teams don't talk to each other, and politics are debilitating.

Viewing 2284 - 2286 of 2,384 Reviews

Glassdoor has 2,830 MassMutual reviews submitted anonymously by MassMutual employees. Read employee reviews and ratings on Glassdoor to decide if MassMutual is right for you.