MassMutual reviews

3.5

55% would recommend to a friend

(2,384 total reviews)
avatar

Roger W. Crandall

72% approve of CEO

53% positive business outlook

MassMutual has an employee rating of 3.5 out of 5 stars, based on 2,384 company reviews on Glassdoor which indicates that most employees have a good working experience there. The MassMutual employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

2K reviews
3.0
Aug 11, 2009
Recommend
CEO approval
Business Outlook

Pros

Excellent structure and knowledge available. There is a comprehensive set of resources to learn about the products.

Cons

Serving as a Financial Services Representative or Financial Advisor? You are in business for yourself, by yourself. Anyone can learn about product, but it's only about finding and closing prospective clients. Granted conditions have been very difficult over the past couple years, but this task is extremely difficult. Sales managers present a completely unrealistic projection of how hard it is to even make money, much less meet sales numbers. The majority of sales managers could not meet the numbers they lure with in recruiting. They play the numbers of a revolving door. It was funny to see so much emphasis on product when prospecting is the key. Referral generating concepts look great on paper, but only few can gain traction from these approaches.

1.0
Oct 7, 2008
Recommend
CEO approval
Business Outlook

Pros

Respected, financially sound company, decent product portfolio.

Cons

Dishonesty, unkept promises, no training, lousy compliance

Viewing 2287 - 2289 of 2,384 Reviews

Glassdoor has 2,830 MassMutual reviews submitted anonymously by MassMutual employees. Read employee reviews and ratings on Glassdoor to decide if MassMutual is right for you.