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      MassMutual

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      MassMutual reviews

      3.5

      54% would recommend to a friend

      (2,382 total reviews)
      avatar

      Roger W. Crandall

      71% approve of CEO

      53% positive business outlook

      Ratings by category

      3.7

      Diversity & inclusion

      3.7

      Work/Life balance

      3.5

      Culture & values

      3.5

      Compensation and benefits

      3.1

      Career opportunities

      3.0

      Senior management

      MassMutual has an employee rating of 3.5 out of 5 stars, based on 2,382 company reviews on Glassdoor which indicates that most employees have a good working experience there. The MassMutual employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      2K reviews
      2.0
      Sep 26, 2011

      Difficult to get support from manager, favored those he liked over those who were new and needed help

      Sales representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Ok benefits and pay was ok if you could make the sale on your own with little help from management

      Cons

      they test your morals every day and want you to call your friends and family to try and sell them with out really seeing what they need or supplying you with any leads, good luck if you want to succeed here and are new to the game you better have a lot of friends and family willing to spend lots of money.

      4.0
      Aug 31, 2011

      Positive experience, but full commission and no salary

      Agent
      Recommend
      CEO approval
      Business Outlook

      Pros

      Unlimited potential with a solid company behind you. Definitely a leader in many ways in the life insurance industry, with great home office support.

      Cons

      No salary and full commission. Huge differences in organizational culture depending on what local Agency you work through because the General Agent's have tremendous flexibility on how to run things.

      3.0
      Aug 7, 2011

      Good people and employees are treated well, but very beaurocratic

      Actuary
      Recommend
      CEO approval
      Business Outlook

      Pros

      Most people are very personable. Great benefits, including small things like dry cleaning, shoe and clothing repair on site. Overall very good people.

      Cons

      Incentives need to be changed so that people are more willing to work together (be helpful) across areas. Employees are very helpful to their boss and immediate team, but it is hard to work people in other areas. There is a "silo" mentality. Even within one's area, people are very political.

      Viewing 2302 - 2304 of 2,382 Reviews
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      ReviewsMassMutual reviews

      Glassdoor has 2,828 MassMutual reviews submitted anonymously by MassMutual employees. Read employee reviews and ratings on Glassdoor to decide if MassMutual is right for you.