MassMutual reviews

3.5

54% would recommend to a friend

(2,382 total reviews)
avatar

Roger W. Crandall

71% approve of CEO

53% positive business outlook

MassMutual has an employee rating of 3.5 out of 5 stars, based on 2,382 company reviews on Glassdoor which indicates that most employees have a good working experience there. The MassMutual employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

2K reviews
1.0
Oct 17, 2011
Recommend
CEO approval
Business Outlook

Pros

Good solid company, been around a long time

Cons

Health Insurance has been a nightmare, Mass changed to Huge Deductables and after meeting our deductable, they cancelled our Cobra Insurance. Guess they really don't want their employees or former employees to use the insurance. Called Mass about issues with their Cobra administrative company and was blown off. If this is how they treat their policy holders when they have a problem, good luck.

2.0
Oct 13, 2011

OK.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Financially strong company. More job security

Cons

No career growth opportunities or advancement

2.0
Sep 29, 2011
Recommend
CEO approval
Business Outlook

Pros

Is a commission only sales position so you do enjoy the benefits associated with a position like this. --Make your own schedule --Little involvement from Management --If you sell, your income potential is unlimited

Cons

The entire industry tries to disguise the true nature of the position. You are there for one reason, that reason is to sell life insurance policies. Yet, that's never said in any of your interviews, you are told you are there to "help" clients, you are able to sell many products, and so on. While there is some true to those things. Your primary and secondary responsibility is to sell life insurance policies. If you sell, your experience will be awesome. If you do not, not so much.

Viewing 2299 - 2301 of 2,382 Reviews

Glassdoor has 2,828 MassMutual reviews submitted anonymously by MassMutual employees. Read employee reviews and ratings on Glassdoor to decide if MassMutual is right for you.