MassMutual reviews

3.5

54% would recommend to a friend

(2,382 total reviews)
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Roger W. Crandall

71% approve of CEO

53% positive business outlook

MassMutual has an employee rating of 3.5 out of 5 stars, based on 2,382 company reviews on Glassdoor which indicates that most employees have a good working experience there. The MassMutual employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

2K reviews
2.0
Jun 30, 2011
Recommend
CEO approval
Business Outlook

Pros

Helps one develops immense self motivation due to the high pressure nature of the business. Encourages professional networking. Will help hone communication and influencing skills.

Cons

Management should spend more 1 on 1 time on teaching representatives concepts in financial planning, placing less emphasis in the process of making the sale to keep employee satisfaction high.

2.0
Jun 29, 2011
Recommend
CEO approval
Business Outlook

Pros

Short commute to work, nice campus, and free parking. Used to have great benefits until they switched all employee health insurance plans to one high deductible plan with a $2500/$5000 deductible.

Cons

MassMutual used to be a great place to work with great benefits. Unfortunately things changed over the past few years. Current CEO is a number guy and doesn't appreciate the value of IT. CIO is taking IT down the drain with more layoffs and outsourcing. IT employee morale is at an all time low.

4.0
May 10, 2011
Recommend
CEO approval
Business Outlook

Pros

Front line managers do care about their staff and work to help them be successful.

Cons

Becoming more and more like a stock company (layoffs nearly every year of some kind or another). Communication is not always the best from senior level down to folks on the floor. Pushing to do more with less staff. Lots of folks putting in extra time to meet deadlines.

Viewing 2308 - 2310 of 2,382 Reviews

Glassdoor has 2,828 MassMutual reviews submitted anonymously by MassMutual employees. Read employee reviews and ratings on Glassdoor to decide if MassMutual is right for you.