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      MassMutual

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      MassMutual reviews

      3.5

      54% would recommend to a friend

      (2,382 total reviews)
      avatar

      Roger W. Crandall

      71% approve of CEO

      53% positive business outlook

      Ratings by category

      3.7

      Diversity & inclusion

      3.7

      Work/Life balance

      3.5

      Culture & values

      3.5

      Compensation and benefits

      3.1

      Career opportunities

      3.0

      Senior management

      MassMutual has an employee rating of 3.5 out of 5 stars, based on 2,382 company reviews on Glassdoor which indicates that most employees have a good working experience there. The MassMutual employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      2K reviews
      4.0
      Apr 26, 2011

      Good place to work

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Nice campus, project work tends to be challenging and rewarding. Management is fair and understanding with time off. Great on campus services.

      Cons

      Benefits are horrible. They only offer a high deductible insurance. Springfield is a nasty place to work and live so living outside the city is best option.

      4.0
      Apr 14, 2011

      Terrific place to be with a lot of potential for success; although, not an easy industry for the first few years.

      Financial services professional
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Very entrepreneurially-minded: the better you do, the more freedom you have (ie start your own sales unit, create a DBA, personalized brochures, etc) - While there are numbers you must hit to maintain a contract, you are not captive to one company - Great bonus structure: the more you make, the more bonuses kick-in - Encouragment from company and agency management to always do what's best for your client - Excellent compliance department (although it can feel restrictive at times) - Terrific product training - Specialists available for client meetings, planning, or product questions - (nearly) 100% commission: the more work you generate, the more income you make. Additionally, the longer you are in the business, the more consistant income you will recieve from renewal commissions.

      Cons

      - (nearly) 100% commission. There is a tiered financing plan availaible when you start, but it will primarily cover expenses. - The first few years are tough! - Lack of focus with training in general - not everybody who does training is on the same page - High turnover in industry in general - while turnover is not as bad as other companies in the financial services industry, you still will see a lot of people come and go. - While much effort is put forth to have a team-based approach and help people new in the business, there is still somewhat of an "every man for himself" attitude among veterans (perhaps from being being burned in the past due to the high turnover in the industry)

      4.0
      Apr 8, 2011

      A great opportunity to teach others the value of personal financial planning services.

      Financial service professional
      Recommend
      CEO approval
      Business Outlook

      Pros

      MassMutual offers a great deal of agent support. There are little restrictions on how you go about your business, so long as you meet compliance requirements. For self-motivated individuals, this is a great way to kick-off a career in financial planning. First two years are stipend to supplement your income and the build-up of residual income allows you to grow your annual income based on your performance.

      Cons

      You much be self-motivated and disciplined to be successful in this particular industry. While they provide many different training programs, you are still ultimately responsible for building your own practice. By accepting the stipend, you are subject to sales requirements and quotas.

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