MassMutual reviews

3.5

54% would recommend to a friend

(2,382 total reviews)
avatar

Roger W. Crandall

71% approve of CEO

53% positive business outlook

MassMutual has an employee rating of 3.5 out of 5 stars, based on 2,382 company reviews on Glassdoor which indicates that most employees have a good working experience there. The MassMutual employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

2K reviews
3.0
Jan 12, 2010
Recommend
CEO approval
Business Outlook

Pros

If you're willing to put in the time, there's actually room to grow, get paid, and move up. Many of the niche teams have great synergy and if you're in western massachusetts, it's tough to beat.

Cons

Management has no idea what the rest of the company is doing. Decisions are made in a vaccum, teams don't talk to each other, and politics are debilitating.

4.0
Jan 8, 2010

A pretty good place to work

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Most of the people are great to work with. The majority of people are very engaged in their work and strive to do the best for their work groups, the company, producers, and customers. The benefits are good, and compensations is somewhat fair.

Cons

They let some really decent people go because they don't pay them what they are worth. Managers are forced to pay high salaries to attract good talent when hiring, but cannot pay existing employees a fair salary as they progress through their careers.

1.0
Sep 25, 2009

dont bother.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Benefits are great. Allocated vacation time is wonderful. Employee services, ie bank, pharmacy, salon, gym, are located inside the building. well known name; everyone knows someone working at massmutual.

Cons

The annual review process is stress inducing and nonsensical. The guidelines are ambiguous. The gathering of solicited feedback on employees creates a popularity contest environment. Location is awful: crime-ridden neighborhood and broken streets. Thankfully, the company installed serious security measures to protect the employee and company property. HR mediates with bias- the outcomes are rarely in the employees favor. many senior managers are micro managers who lead by fear and intimidation.

Viewing 2356 - 2358 of 2,382 Reviews

Glassdoor has 2,828 MassMutual reviews submitted anonymously by MassMutual employees. Read employee reviews and ratings on Glassdoor to decide if MassMutual is right for you.