MassMutual reviews

3.5

54% would recommend to a friend

(2,385 total reviews)
avatar

Roger W. Crandall

72% approve of CEO

51% positive business outlook

MassMutual has an employee rating of 3.5 out of 5 stars, based on 2,385 company reviews on Glassdoor which indicates that most employees have a good working experience there. The MassMutual employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

2K reviews
3.0
Oct 25, 2017
Recommend
CEO approval
Business Outlook

Pros

Excellent benefits, great opportunities to move laterally, beautiful grounds

Cons

Stepford wife culture, they want happy and loyal robots but aren't loyal in return, limited growth opportunities unless you're in the clique

3.0
Sep 23, 2017
Recommend
CEO approval
Business Outlook

Pros

Great array of competitive insurance products. Non-captive agency which provides more options to service the client. Ongoing in-house sales and product training provided, as well as occasional opportunities to obtain CE Credits to maintain licensure. Uncapped earning potential, particularly after you obtain your FINRA securities licenses. Firm will fund State Insurance License exam fees as well as provide study materials.

Cons

Can be a very lonely career choice. While starting your career, be prepared to give 40 - 50% of your commission to a experienced Advisor while you learn the business for the first 3-6 months. MassMutual does not provide any lead lists. You generate all of your own leads, so if you have a weak network, you have a higher likelihood of failure. If you plan to take any FINRA exams, be prepared to come out of pocket for the Series 7/66 or the 6/63 exams (unlike competing firms) and training materials. "Orphan" clients are generally not provided to new Advisors. 100% commission after your "training year." In-house training is wholly geared towards sales of various Life, Disability, and Annuity Insurance products which is constraining. Investment training is an afterthought and virtually non-existent within the firm although we have the capabilities for brokerage service, individual / group retirement accounts, and managed money "wrap" accounts, which I feel is an squandered opportunity. Career-wise, the trajectory is pretty flat compared to other industries.

1.0
Jul 12, 2017

Agent

Recommend
CEO approval
Business Outlook

Pros

If you are seeking a higher opinion of your intelligence and character - no place will provide this better than the cretins of CFG. If you are sick and tired of your employer giving you paychecks - CFG will also solve that ill.

Cons

For those interested in partnering with a captive agency, there are far better choices. The focus of this organization is clearly not in growing a captive agency. If you're looking for a brokerage relationship why consider a captive agency? The promises of resources are mirages. Technology is lacking. Their approach is limited and stifling. MML's product line is weak overall and MLISI is wretched spawn of a broker-dealer birthed in hell. All in all I rate my MassMutual experience as awful. But, ya know... I bet it will be different for you... Right?

Viewing 235 - 237 of 2,385 Reviews

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