MassMutual reviews

3.5

54% would recommend to a friend

(2,385 total reviews)
avatar

Roger W. Crandall

72% approve of CEO

51% positive business outlook

MassMutual has an employee rating of 3.5 out of 5 stars, based on 2,385 company reviews on Glassdoor which indicates that most employees have a good working experience there. The MassMutual employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

2K reviews
1.0
Jun 6, 2017

Dated

Recommend
CEO approval
Business Outlook

Pros

Job is fairly easy to get even though they'd like to make it seem like it isn't

Cons

- Dated sales strategy, promotes cold calling, door to door sales when (IF) anyone is in the market for insurance they will be going online. - Offices will charge for everything, copies, cubicles, everything. -Mandatory morning meetings that get pretty useless and repetetive after going for a month or two

3.0
May 15, 2017
Recommend
CEO approval
Business Outlook

Pros

* Some great people * Stated organizational appetite for change and reinvention * Mutual company (long term perspective) * Doing some innovative things (for the industry)

Cons

* More and faster change than organizational culture can support * The conflict created when the culture (old, slow, WASP, consensus, failure-averse, change-averse) is at odds with leadership's aspirations (fast, fresh, diverse, innovative) * Lots of layoffs, some of which were poorly managed and messaged

2.0
May 4, 2017

Eh...

Recommend
CEO approval
Business Outlook

Pros

Freedom to craft your own schedule.

Cons

Training was insufficient. It was sink or swim from the start.

Viewing 238 - 240 of 2,385 Reviews

Glassdoor has 2,831 MassMutual reviews submitted anonymously by MassMutual employees. Read employee reviews and ratings on Glassdoor to decide if MassMutual is right for you.