MassMutual reviews

3.5

54% would recommend to a friend

(2,385 total reviews)
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Roger W. Crandall

72% approve of CEO

51% positive business outlook

MassMutual has an employee rating of 3.5 out of 5 stars, based on 2,385 company reviews on Glassdoor which indicates that most employees have a good working experience there. The MassMutual employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

2K reviews
2.0
Jan 23, 2017
Recommend
CEO approval
Business Outlook

Pros

Good commission structure for first year employees if you have clients and many people to reach out to.

Cons

While the commission structure is good, the only problem is that if you are new to the business it is very difficult to make an money and keep your business going. There is no salary so if you have a a difficult month getting business you have absolutely no income

1.0
Jan 8, 2017

Stay away

Recommend
CEO approval
Business Outlook

Pros

Decent opportunities to move between departments and functions. Lots of turnover in recent years has been good in that it has brought in new people to a company that desperately needs fresh perspectives.

Cons

Bureaucratic, slow, disfunctional executive leadership team who makes poor decisions and focuses on the wrong things, subpar talent, lack of focus

1.0
Nov 13, 2016
Recommend
CEO approval
Business Outlook

Pros

They have a great whole life insurance product for you to sell. It truly is the best on the market if you do your research.

Cons

They hire anyone who breaths. If you can breath they can hire you, you can bring a friend/family member on as a client, and then when you quit they don't have to pay you residual so they make more money. They train on old school insurance sales, not the financial products or how to run a business. They charge you for everything most people take for granted at businesses. They charge for your E&O insurance, CRM's, printing, licensing, and a bunch of other stuff most companies would take care of for you. There are good advisors here who focus on comprehensive planning, but management pushes insurance because that is what they get paid for.

Viewing 244 - 246 of 2,385 Reviews

Glassdoor has 2,831 MassMutual reviews submitted anonymously by MassMutual employees. Read employee reviews and ratings on Glassdoor to decide if MassMutual is right for you.