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      MassMutual

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      MassMutual reviews

      3.5

      54% would recommend to a friend

      (2,385 total reviews)
      avatar

      Roger W. Crandall

      72% approve of CEO

      51% positive business outlook

      Ratings by demographic groups

      MassMutual has an employee rating of 3.5 out of 5 stars, based on 2,385 company reviews on Glassdoor which indicates that most employees have a good working experience there. The MassMutual employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

      Reviews by job title

      2K reviews
      1.0
      Nov 10, 2016

      Financial Services Representative

      Financial services representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Lots of opportunity in this career field as 93% of reps wash out in the first 6 months to a year. Ability to make good money, as long as you have a huge wealthy network. Offers the ability to set your own hours, IF you can last more than 3 years. Starting out is a grind which is why I rate it a 2.

      Cons

      "What have you done for me lately" attitude by partners at the office I worked for. Minimal training for those new to the industry or out of school which makes it extremely difficult to establish credibility in an extremely competitive landscape. Poor leadership shown by managers, "Book appointments and let me know if you want me to go with you" mentality. Out-dated presentation and approach to gaining clients.

      2.0
      Sep 9, 2016

      Overworked

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Flexible hours and nice people especially managers.

      Cons

      They giving you more work in the call center without proper training, others get paid more than you for the same work. They its a business need when it's just them downsizing other departments and dumping work. The systems do not work. They promote volunteering for the company but call center reps can't participate. You request vacation days and they are denied because of the call volumes. No promotions unless you've been there 3+ years and even they you make $2000 more per year.

      2.0
      Aug 14, 2016

      Analyst

      Analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      Some perks - like working from home, on-site gum. Depending on the manager.

      Cons

      Very high turn over. Unhealthy culture, that promotes yes-men.

      Viewing 247 - 249 of 2,385 Reviews
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      ReviewsMassMutual reviews

      Glassdoor has 2,831 MassMutual reviews submitted anonymously by MassMutual employees. Read employee reviews and ratings on Glassdoor to decide if MassMutual is right for you.