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      Massage Envy

      Engaged Employer

      Massage Envy reviews

      3.1

      38% would recommend to a friend

      (7,408 total reviews)
      avatar

      Todd Schrader

      42% approve of CEO

      34% positive business outlook

      Ratings by category

      3.5

      Diversity & inclusion

      3.3

      Work/Life balance

      2.9

      Culture & values

      2.8

      Senior management

      2.7

      Career opportunities

      2.5

      Compensation and benefits

      Massage Envy has an employee rating of 3.1 out of 5 stars, based on 7,408 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Massage Envy employee rating is in line with the average (within 1 standard deviation) for employers within the Personal Consumer Services industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      7K reviews
      3.0
      Feb 2, 2018

      Find out who the franchise owner is FIRST!

      Advanced manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Many exciting new changes over the last year with multiple new services added, much needed technology upgrades, and new revenue streams. It has been a year of explosive change and growth as related to services, policies, procedures, and technology that is anticipated to pay off.

      Cons

      Just be careful to investigate who the franchise owner for the clinic is before you go to work for them. Most franchisees are excellent and are very invested in their clinics, while some have zero involvement with their clinics, have NO passion for the business, and no interest in the employees or their futures. These type of owners only care about the money we are making and how fast they can spend it. It is a real shame that this amazing brand allows franchise owners like this in the system. It is a disservice to the brand! The owner of our locations has visited the clinics 3 times in 4 years for 20 minute visits. Sends a pretty clear message to the staff that the owner does not care about them and does not even care to know who they are,

      avatar
      Massage Envy Response
      8y
      On behalf of Massage Envy Franchising, thank you for sharing this feedback. Locations are independently owned and operated, so the employment experience varies from one franchised location to another. Nonetheless, as a whole we believe franchisees aim to deliver on the Massage Envy brand promise--we help you take care of you--to their employees. We'll share this feedback with the regional leadership for the Suffolk area. If you'd like to share any additional details with us via email to meemployeebrand@massageenvy.com, we'll gladly pass them along as well.
      5.0
      Aug 12, 2017

      Stretch Therapist

      Stretch therapist
      Recommend
      CEO approval
      Business Outlook

      Pros

      I've been employed by Massage Envy (Gray Family Affiliates) for nearly 3 years now and I love this place. The culture and senior management treat me and everyone that works here like family.

      Cons

      None to mention or that I can think of

      3.0
      Aug 4, 2017

      Front Desk Associate

      Front desk associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Peaceful work environment, easy side work, and a degree of autonomy that was appropriate for the amount of pay provided.

      Cons

      It was unclear to me when I applied that my front desk associate position was evaluated entirely on membership and retail sales; the expectation that 1/3 people would buy a membership for $65 a month is ludacris, and punishing team members for not meeting that quota in a low income area is not very ethical in my eyes.

      Viewing 28 - 30 of 7,408 Reviews
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      ReviewsMassage Envy reviews

      Glassdoor has 7,509 Massage Envy reviews submitted anonymously by Massage Envy employees. Read employee reviews and ratings on Glassdoor to decide if Massage Envy is right for you.