Massage Envy reviews

3.1

38% would recommend to a friend

(7,408 total reviews)
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Todd Schrader

42% approve of CEO

34% positive business outlook

Massage Envy has an employee rating of 3.1 out of 5 stars, based on 7,408 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Massage Envy employee rating is in line with the average (within 1 standard deviation) for employers within the Personal Consumer Services industry (3.6 stars).

Reviews by job title

7K reviews
4.0
May 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Good pay for the industry, room for growth

Cons

Low commission for selling memberships, no bonuses for selling enhancements.

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Massage Envy Response
1mo
Thank you for your positive review. We're thrilled to hear that your experience as an employee in a Massage Envy franchised location was a positive one.
5.0
May 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Great co workers Good pay

Cons

Rude customers Demanding sales quotas

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Massage Envy Response
1mo
Thank you for your positive review. We're thrilled to hear that your experience as an employee in a Massage Envy franchised location was a positive one.
1.0
May 8, 2026
Recommend
CEO approval
Business Outlook

Pros

You get a free session each month and discounts on additional sessions.

Cons

No benefits or opportunities for advancement. The GM doesn’t train new hires. Very catty toxic workplace environment and not neurodivergent friendly.

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Massage Envy Response
1mo
We are disappointed to hear that you did not have a positive experience as an employee in a Massage Envy franchised location. Locations are independently owned and operated, so the employment experience that each provides is unique. Feel free to send any additional details to us at meemployeebrand@MassageEnvy.com and we'll gladly pass it along to the franchisee.
Viewing 31 - 33 of 7,408 Reviews

Glassdoor has 7,509 Massage Envy reviews submitted anonymously by Massage Envy employees. Read employee reviews and ratings on Glassdoor to decide if Massage Envy is right for you.