Massage Envy reviews

3.1

38% would recommend to a friend

(7,408 total reviews)
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Todd Schrader

42% approve of CEO

34% positive business outlook

Massage Envy has an employee rating of 3.1 out of 5 stars, based on 7,408 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Massage Envy employee rating is in line with the average (within 1 standard deviation) for employers within the Personal Consumer Services industry (3.6 stars).

Reviews by job title

7K reviews
1.0
May 5, 2026
Recommend
CEO approval
Business Outlook

Pros

Free massages and facials good

Cons

Literally everything else is a con.

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Massage Envy Response
1mo
As a whole, we believe franchisees aim to deliver a positive experience to their employees and we recognize that you didn't feel you received that. Locations are independently owned and operated, so the employment experience that each provides is unique. If you'd like to share any additional details with us via email to meemployeebrand@MassageEnvy.com, we'll pass them along to the franchisee.
1.0
May 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Stays pretty booked with clients

Cons

Horrible management and clients that are entitled

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Massage Envy Response
1mo
We are disappointed to hear that you did not have a positive experience as an employee in a Massage Envy franchised location. Locations are independently owned and operated, so the employment experience that each provides is unique. Feel free to send any additional details to us at meemployeebrand@MassageEnvy.com and we'll gladly pass it along to the franchisee.
1.0
May 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Learn quick turn over between clients

Cons

No compassion if a client decides to sexually harass an employee, no new uniform if your uniform starts to fall apart after a year, broken massage tables, clients pay more for membership but employees do not receive any raise, greedy owners who will work you like a work horse until you are physically incapable of massaging. Mentally abusive management.

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Massage Envy Response
1mo
Thank you for alerting us to your feedback. The brand’s commitment to creating a safe environment in Massage Envy franchised locations is taken very seriously. Each location is independently owned and operated. Please provide us with some additional details on your your franchised location via email to meemployeebrand@MassageEnvy.com so we can further review.
Viewing 34 - 36 of 7,408 Reviews

Glassdoor has 7,509 Massage Envy reviews submitted anonymously by Massage Envy employees. Read employee reviews and ratings on Glassdoor to decide if Massage Envy is right for you.