Massage Envy reviews

3.1

38% would recommend to a friend

(7,408 total reviews)
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Todd Schrader

42% approve of CEO

34% positive business outlook

Massage Envy has an employee rating of 3.1 out of 5 stars, based on 7,408 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Massage Envy employee rating is in line with the average (within 1 standard deviation) for employers within the Personal Consumer Services industry (3.6 stars).

Reviews by job title

7K reviews
4.0
Apr 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Great work life balance Fun relaxing environment

Cons

Very low pay for managers and no raises

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Massage Envy Response
1mo
Thank you for your positive review. We're thrilled to hear that your experience as an employee in a Massage Envy franchised location was a positive one.
5.0
Apr 28, 2026
Recommend
CEO approval
Business Outlook

Pros

Constant influx of clients at the location I formally worked. Great tippers because I was in an amazing area. You really feel your work is appreciated. Managers were flexible with your schedule.

Cons

Easy to overwork yourself. Listen to your body and be smart with your breaks

avatar
Massage Envy Response
1mo
Thank you for your positive review. We're thrilled to hear that your experience as an employee in a Massage Envy franchised location was a positive one.
2.0
Apr 28, 2026
Recommend
CEO approval
Business Outlook

Pros

The coworkers and members/guests we saw every day.

Cons

What was discussed in interview did not transfer over to the actual position (commission, responsibilities, how the clinic is managed, saying the position is new but find out had been through a dozen employees in less than a year). Poor management, owners micromanaged from afar. Written up for little things but Service Providers got away with everything. Great SP’s but were allowed to come in smelling like pot, got away with screaming at Front Desk associates infront of guests and walk out while their guest is there waiting. Very high front of the house turnover.

Viewing 37 - 39 of 7,408 Reviews

Glassdoor has 7,509 Massage Envy reviews submitted anonymously by Massage Envy employees. Read employee reviews and ratings on Glassdoor to decide if Massage Envy is right for you.