Massage Envy reviews

3.1

37% would recommend to a friend

(7,413 total reviews)
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Todd Schrader

42% approve of CEO

34% positive business outlook

Massage Envy has an employee rating of 3.1 out of 5 stars, based on 7,413 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Massage Envy employee rating is in line with the average (within 1 standard deviation) for employers within the Personal Consumer Services industry (3.6 stars).

Reviews by job title

7K reviews
3.0
Dec 15, 2025
Recommend
CEO approval
Business Outlook

Pros

great environment with recognition for hard work

Cons

raises are based on metrics and nothing for performance

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Massage Envy Response
3mo
Thank you for your positive review. We're thrilled to hear that your experience as an employee in a Massage Envy franchised location is a positive one.
1.0
Dec 15, 2025

Terrible company

Recommend
CEO approval
Business Outlook

Pros

nice people to work with

Cons

they will hire you for "full time" and then only give you 20 hours or less!

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Massage Envy Response
3mo
We are disappointed to hear that you did not have a positive experience as an employee in a Massage Envy franchised location. Locations are independently owned and operated, so the employment experience that each provides is unique. Feel free to send any additional details to us at meemployeebrand@MassageEnvy.com and we'll gladly pass it along to the franchisee.
3.0
Dec 14, 2025
Recommend
CEO approval
Business Outlook

Pros

Free Liability Insurance Steady pay Benefits for full time only Nice location Bookings are usually good, Fully booked if popular. Decent pay for starters job. Mostly positive environment. Room for growth I honestly loved working at my location and my fellow coworkers.

Cons

Franchised based Management needs work. Biased and gossips about other employees. Too much drama, favoritism. Easily written up for anything. ( hence gossiping not allowed by anyone but management) No sit pay. Commission based only Owners seem biased Not really any perks, minus a dollar for requests, prebooks and enhancements but if locations do not perform owners liking, you will lose those perks.

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Massage Envy Response
6mo
Thank you for your comment/review we appreciate hearing feedback on franchised locations. As a whole, we believe franchisees aim to deliver a positive experience to their employees. We recognize that you didn't feel you received that. Locations are independently owned and operated, so the employment experience varies from one franchised location to another. Feel free to send any additional details to us at meemployeebrand@MassageEnvy.com and we'll gladly pass it along to the franchisee.
Viewing 112 - 114 of 7,413 Reviews

Glassdoor has 7,514 Massage Envy reviews submitted anonymously by Massage Envy employees. Read employee reviews and ratings on Glassdoor to decide if Massage Envy is right for you.