Massage Envy reviews

3.1

37% would recommend to a friend

(7,412 total reviews)
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Todd Schrader

42% approve of CEO

34% positive business outlook

Massage Envy has an employee rating of 3.1 out of 5 stars, based on 7,412 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Massage Envy employee rating is in line with the average (within 1 standard deviation) for employers within the Personal Consumer Services industry (3.6 stars).

Reviews by job title

7K reviews
4.0
Dec 13, 2025
Recommend
CEO approval
Business Outlook

Pros

Friendly environment. Wonderful clients who became regulars.

Cons

Sometimes business is slow and you get paid per client

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Massage Envy Response
6mo
Thank you for your positive review. We're thrilled to hear that your experience as an employee in a Massage Envy franchised location was a positive one.
2.0
Dec 11, 2025

Esti at massage envy

Recommend
CEO approval
Business Outlook

Pros

Consistent clients and full books

Cons

Strong pressure to sell and upgrade members. Also, low pay for the demands of the job. Only paid when have a client. Not paid for set up and clean up time

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Massage Envy Response
6mo
We are disappointed to hear that you did not have a positive experience as an employee in a Massage Envy franchised location. Locations are independently owned and operated, so the employment experience that each provides is unique. Feel free to send any additional details to us at meemployeebrand@MassageEnvy.com and we'll gladly pass it along to the franchisee.
4.0
Dec 11, 2025
Recommend
CEO approval
Business Outlook

Pros

Flexible scheduling for therapists. Easy to call out if sick.

Cons

Not paid for time when not in service

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Massage Envy Response
4mo
Thank you for your positive review. We're thrilled to hear that your experience as an employee in a Massage Envy franchised location was a positive one.
Viewing 115 - 117 of 7,412 Reviews

Glassdoor has 7,513 Massage Envy reviews submitted anonymously by Massage Envy employees. Read employee reviews and ratings on Glassdoor to decide if Massage Envy is right for you.