- "Bait and switch" Sales job descriptions. Make sure you ask a lot of questions around the true day to day of your role. There has been a history of up-selling job descriptions on the Sales team (i.e. promising people they'll run full sales cycles on their own, manage their own relationships, potential for commission) but the day to day can be 95% cold outreach (cold emails, cold calls, etc.), especially if you are a BDA or early CSP. Spend time with those actually in the roles to get a feel for that rather than putting weight into what senior management says. Candidates should note that sales people are good at selling -- so they are the first ones who might mislead you about the role, particularly if they've been at the company for 5 or 10+ years and they lack a pulse on what has changed since the Mastercard acquisition (2015).
- Empty office. If you're looking for a highly collaborative/social team, the sales team may not be a fit. The desks are frequently empty (a mix of travel schedules and people who choose to work from home), so it can be pretty quiet. For people who are here -- headphones in and silent for the most part. Fairly independent work.
- Miscommunication across Sales senior management. There's a disconnect between the pulse of the office on the ground and those higher up. Leadership positions are held by those who haven't held traditional sales roles before so it can be challenging to be on the same page about realistic sales expectations and what it means to hit goals.