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      Mastercard

      Engaged Employer

      Mastercard reviews

      4.1

      82% would recommend to a friend

      (7,771 total reviews)
      avatar

      Michael Miebach

      87% approve of CEO

      81% positive business outlook

      Ratings by demographic groups

      Mastercard has an employee rating of 4.1 out of 5 stars, based on 7,771 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Mastercard employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

      Reviews by job title

      8K reviews
      3.0
      Jan 23, 2018

      Senior Vice President

      Senior manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Diversified business plan with global view. Strong growth prospects as strategy employs and creates innovative tools to displace cash in multiple markets around the world. While local competitors arise, MA remains one of the few global players in payments technology w/one of the best franchise models. Very strong compensation and benefits packages. Strong stock, with prospect for multiple years of double digit growth.

      Cons

      Employees continually asked to do too much w/fewer resources, in atmosphere of competing strategies. Loudest/most political voices win rather than most aligned with strategy. Management slow to identify and address harassment issues.

      4.0
      Jan 20, 2018

      Lots of Change

      Director
      Recommend
      CEO approval
      Business Outlook

      Pros

      Fabulous business model where revenue grows double digits no matter what anyone does. At least paying lip service to "Doing Well By Doing Good" with all the social responsibility efforts...perhaps this is all we can expect from a for-profit company. Benefits are still good, but have declined over the years. Work-from-home flexibility exists for individual contributors.

      Cons

      Need more single-minded focus on core efforts. Right now there is an "innovation" mantra that results in thousands of small projects taking up a lot of time. Not really a lot of data-driven decision-making either but that may be because "innovation" involves taking risks that may be years ahead of their time. Also lots of encouragement to move from one role to another every couple years, which creates continuity problems and accountability problems in an industry where change takes a lot of time.

      2.0
      Nov 22, 2017

      Great Location Bad Management

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Miami location was truly spectacular

      Cons

      Oragnization is still Mom and Pop

      Viewing 478 - 480 of 7,771 Reviews
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      Glassdoor has 9,470 Mastercard reviews submitted anonymously by Mastercard employees. Read employee reviews and ratings on Glassdoor to decide if Mastercard is right for you.