Mastercard reviews

4.1

82% would recommend to a friend

(7,775 total reviews)
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Michael Miebach

87% approve of CEO

81% positive business outlook

Mastercard has an employee rating of 4.1 out of 5 stars, based on 7,775 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Mastercard employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

8K reviews
5.0
Nov 5, 2025

Great Employer

Recommend
CEO approval
Business Outlook

Pros

- Amazing colleagues and career opportunities - Competitive perks - Work-life balance

Cons

- No major concerns, though the structure is highly hierarchical, as is typical in large organizations

1.0
Nov 4, 2025
Recommend
CEO approval
Business Outlook

Pros

- Reputable Mastercard brand - Competitive salary - Generous employee benefits

Cons

- Senior management in Germany is predominantly composed of older German men, many of whom exhibit outdated mindsets and egos that result in poor decision-making. A “do-as-I-say” culture persists, with little to no explanation or openness to collaboration. - HR fails to address complaints about toxic behaviors, protecting problematic individuals instead of resolving serious workplace issues. Pro Tip: Avoid working under certain individuals in the German branch. My decision to leave the company stemmed from constant mobbing and bullying experienced within my team. The following behaviors were repeatedly observed: - Micromanagement and Criticism: Expectations were rarely set in writing and often changed without communication, resulting in repeated and aggressive criticism of work. - Hostile Feedback Style: Feedback was frequently delivered in isolated settings such as 1:1 meetings, in a manner perceived as disrespectful and destructive. The tone used was consistently unprofessional and demoralizing. - Resistance to Ideas: New approaches were often dismissed, constructive feedback was refused, and improvements or change was discouraged. This environment made it impossible for me—and many teammates—to thrive. Proceed with caution if you are considering a role in this office.

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Mastercard Response
8mo
We appreciate your candid perspective. We're sorry to hear that your experience at Mastercard didn’t meet expectations. We’re committed to creating an inclusive and supportive workplace, and feedback like yours helps us understand where we can do better.
5.0
Nov 4, 2025
Recommend
CEO approval
Business Outlook

Pros

Impactful projects to work on, a variety of advanced tools you can use, very international-oriented culture, having opportunity to work with people around the globe, Good work life balance,

Cons

Pay is on the lower side compared to other fintech companies.

Viewing 565 - 567 of 7,775 Reviews

Glassdoor has 9,474 Mastercard reviews submitted anonymously by Mastercard employees. Read employee reviews and ratings on Glassdoor to decide if Mastercard is right for you.