Mastercard reviews

4.1

82% would recommend to a friend

(7,707 total reviews)
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Michael Miebach

87% approve of CEO

81% positive business outlook

Mastercard has an employee rating of 4.1 out of 5 stars, based on 7,707 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Mastercard employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

8K reviews
1.0
May 18, 2018

Do Not Work Here

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The pay is good and the work can be interesting.

Cons

The environment is dysfunctional. Management has little tangible qualification to be in decision roles. It is a clique whose importance is by association and patting each other in the back. Surprisingly lack of professionalism and immature behavior toward others.

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Mastercard Response
8y
Thank you for taking the time to write a review. I'm sorry to hear of your experience. As an employee you have several different options in providing manager feedback. If you witness any unprofessional/unethical behavior, the ethics hotline is an available resource. We take your comments seriously and are enhancing our manager training with data derived from our employee surveys and feedback.
1.0
Nov 16, 2017

Decent company - Too many chiefs

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great pay. Great facilities

Cons

Training is poor. Workload is heavy.

2.0
Feb 4, 2016

Career Suicide (for techies)

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great compensation package, good executive leadership (mostly). Well renowned brand. If you don't have to deal with employees in St. Louis it is amazingly great place to work!

Cons

Great compensation package and benefits (this is holding many untalented people from leaving the company). CEO is hiring all of his college buddies and kicking others out. If you are in technology and work at any site other than ST. Louis it's a career suicide. It's is either St. Louis way or no way. The people in STL office have strong bond to support each other. (Unusual amount of married couple work here, which creates this support structure). They work like federal government agency, really slow and bound by complicated processes to ensure slow progress. This makes talented people in other offices to either leave or pushed out. There is no voice for them. Top technology executives positions should be moved to Purchase to align closely to business. This is the only technology company which prevents new development because of policies. Hopefully decentralization vision would help. They tout it's a technology company but still act as if it is a financial company. Scooters and foosball tables are not the only things that makes Google and Facebook cool, those companies are run by young people with vision not by some vacuum tube programmer from the 40s. There are unlimited layers of management, many of the middle management people are waiting for retirement, so they are reluctant to change and risk. They need to be kicked out to make any positive outcomes. There is huge disconnect between executive management and the people managers in between who care about their jobs more than progress of the company.

Viewing 82 - 84 of 7,707 Reviews

Glassdoor has 9,394 Mastercard reviews submitted anonymously by Mastercard employees. Read employee reviews and ratings on Glassdoor to decide if Mastercard is right for you.