Mastercard reviews

4.1

82% would recommend to a friend

(7,736 total reviews)
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Michael Miebach

87% approve of CEO

81% positive business outlook

Mastercard has an employee rating of 4.1 out of 5 stars, based on 7,736 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Mastercard employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

8K reviews
2.0
Feb 18, 2016

Culture

Recommend
CEO approval
Business Outlook

Pros

Solid cash flow. Will never go out of business.

Cons

Culture identity problem. Now trying to be a fintech company for millenials. But this is an old business model. Slowing growth. concentrated customer revenue. Legal risk to large segments of the revenue model.

1.0
Feb 10, 2016

Unprofessional Division within MasterCard

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great talent in the San Carlos satellite office, especially on the Products & Platforms and Merchant Sales side of the business. MasterCard has great assets, and hopefully they'll bring the right management team to lead these efforts.

Cons

Excessive red tape. The biggest issue I had during my tenure was trusting management and HR. From my hire date, all the way through my exit from MasterCard, everyone complained about being promised x and getting y & z. Many disgruntled ex-colleagues and a few still remain at MasterCard, as they believe one day this culture will eventually change. The biggest problem with loyalty solutions is that they lack leadership and the key executives have limited or no knowledge leading their respective teams, which explains the revenue issues and huge turnover.

2.0
Oct 27, 2015

Manager

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Didn't experience political barriers when speaking with upper management to seek feedback. Skip levels are a part of the corporate culture. Becoming more transparent but opportunities still needed to "walk the talk"

Cons

Pushing employees to work more hours instead of working smarter and more efficiently. Project management needs to be managed at a higher level (don't worry about the insignificant details). Overwhelming workload which was difficult in order to balance work and life.

Viewing 145 - 147 of 7,736 Reviews

Glassdoor has 9,428 Mastercard reviews submitted anonymously by Mastercard employees. Read employee reviews and ratings on Glassdoor to decide if Mastercard is right for you.