Mastercard reviews

4.1

82% would recommend to a friend

(7,741 total reviews)
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Michael Miebach

87% approve of CEO

81% positive business outlook

Mastercard has an employee rating of 4.1 out of 5 stars, based on 7,741 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Mastercard employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

8K reviews
4.0
May 19, 2015

Great place to work

Recommend
CEO approval
Business Outlook

Pros

Great place to work, the location is great, the people are great, pay is good.

Cons

Too many layers of management. Raises are few and far between and even when u get a raise its very small

3.0
Dec 28, 2014
Recommend
CEO approval
Business Outlook

Pros

MasterCard is a very forward thinking company. I found my time there extremely enjoyable and one where business groups got along and collaborative efforts between departments were encouraged. That old cliche of employees feeling like family actually had some substance here as a good number of people whom I worked with in my department and across a variety of business groups have been with the company for many years. They do hire contractors on as perm employees. Good number of extra office activities also are a bonus. Free tickets, shows, and lunches are often comped.

Cons

The most noticeable and ever present negative to this wonderful company is that the pay rate for managers, analysts, VP's, and technical specialists tends to be somewhere around 30% below the national average for matching roles (this is applicable for the U.S. market only although I have been told this trend is a global one by more distant contacts). This nugget of knowledge is well known within and without the organization. Recruiters and Talent Sourcing Teams often have to set expectations low for new talent and raises and bonuses are not common in North America. I have seen a great number of professionals leave as a result of being way undervalued. I admit that I left for this same reason and this was my most cherished job in my career. A very painful decision for myself and those who left before and after my time. A second equally damaging negative I have seen first hand and continue to hear to this day is that the Latin America division of MasterCard has some deceptive practices when it comes to offering positions and then rescinding them at the last minute. A very close colleague of mine and another former co-worker known to me reported having been offered positions only to never receive callbacks or being placed in the position of turning down other work opportunities in light of being told they had secured a position with MasterCard only to never receive a start date or full offer letter. This is really upsetting as I love this company but I have seen this practice happen to others and have heard that within LATAM this is commonplace.

2.0
Jun 2, 2014

Political powerhouse - HR corruption.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Depending on who you work for, this can be a great experience. Ajay Banga changed the place for the most part so now it's more innovative and people are more hardworking.

Cons

There is tremendous corruption in HR. A few people have been there too long and have way too much power. Way too many layers, VPs are a dime a dozen.

Viewing 226 - 228 of 7,741 Reviews

Glassdoor has 9,435 Mastercard reviews submitted anonymously by Mastercard employees. Read employee reviews and ratings on Glassdoor to decide if Mastercard is right for you.