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      MatrixCare

      Part of Resmed

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      MatrixCare reviews

      3.3

      55% would recommend to a friend

      (240 total reviews)

      Steve Pacicco

      67% approve of CEO

      53% positive business outlook

      Ratings by category

      3.6

      Work/Life balance

      3.6

      Compensation and benefits

      3.5

      Diversity & inclusion

      3.2

      Culture & values

      3.0

      Career opportunities

      2.9

      Senior management

      MatrixCare has an employee rating of 3.3 out of 5 stars, based on 240 company reviews on Glassdoor which indicates that most employees have a good working experience there. The MatrixCare employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      240 reviews
      3.0
      Apr 22, 2020

      Software implementation at Matrixcare

      Implementation consultant
      Recommend
      CEO approval
      Business Outlook

      Pros

      Matrixcare offers some great benefits to its employees. Employees have a stock purchase plan and a very good 401k match. Matrixcare also grants presidents day off. Matrixcare offers very competitive wages and encourages staff development in training, skills and education. The company is very LGBTQ friendly.

      Cons

      Matrixcare has gone through two CEO's in a short time. The culture at Matrixcare can be very negative due to this as strategies change. Managers play favorites often. It is very difficult to have your voice heard as there is a middle manager suppression layer who are careerists and do not want the boat rocked. Matrixcare has too many management layers for a products suite of this size.

      avatar
      MatrixCare Response
      6y
      We appreciate the feedback and are proud of the compensation and benefits we are able to provide. We also value colleague professional development and are happy to see that is working well for you. We support all colleagues and are committed to the inclusion of all. Changes inside MatrixCare as well as the ever-changing senior care market which includes industry and regulatory changes, lead us to revise our priorities for our clients and providers. We have structured Professional Services leadership to coach and mentor smaller groups of colleagues in our agile SAAS organization. We value this feedback and will renew the focus on empowerment for all rather than hindering those within the team. We would encourage conversations with our Human Resources team in order to focus on where improvements can happen across the company. Kim Broyer, Vice President, Professional Services
      1.0
      Dec 16, 2019

      Don't Waste Your Time

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Dog friendly and flexible hours

      Cons

      Too many cliques. There's alot of favoritism among "friends" and nepotism is rampant. Inadequate training and leadership is lacking. There's alot of bullying and threats that make the environment very hostile. Management expect too much from their employees with the huge workloads.

      avatar
      MatrixCare Response
      6y
      Thank you for the feedback. There is a new and strong emphasis on treating colleagues with respect starting with mandatory, company-wide training on healthy workplaces in December followed by accountability and action. In addition, colleagues now have access to an ethics hotline which is visibly posted in every office and provided through digital messaging. Please report any bullying behavior to the Human Resources team, the ethics hotline or any person in management. Our policy states that retaliation is prohibited and any type of retaliation must be reported for investigation and if substantiated, appropriate disciplinary action will be taken.
      4.0
      Nov 1, 2017

      The Truth - Different Perspective

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      The company has a clear vision for its role in the long term post-acute software market. Management has, in my opinion, almost over communicated this vision, but the quarterly Game Plan reviews have been effective at bringing the company together to focus on its plan.

      Cons

      Integration of recently acquired companies has placed some strain on teams. And, those of us from smaller acquired companies are not always loving the bigger company processes.

      avatar
      MatrixCare Response
      8y
      Thanks for the feedback. We are committed to creating a transparent and collaborative environment for all employees. . We appreciate the candor and we value and consider all feedback and we will continue to find ways to improve. Bonnie Schultz, Director, Human Resources Operations
      Viewing 49 - 51 of 240 Reviews
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      ReviewsMatrixCare reviews

      Glassdoor has 253 MatrixCare reviews submitted anonymously by MatrixCare employees. Read employee reviews and ratings on Glassdoor to decide if MatrixCare is right for you.