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MatrixCare

Part of Resmed

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MatrixCare reviews

3.3

55% would recommend to a friend

(240 total reviews)

Steve Pacicco

67% approve of CEO

53% positive business outlook

MatrixCare has an employee rating of 3.3 out of 5 stars, based on 240 company reviews on Glassdoor which indicates that most employees have a good working experience there. The MatrixCare employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

240 reviews
1.0
May 22, 2022
Recommend
CEO approval
Business Outlook

Pros

None. That's an honest professional answer

Cons

This company is filled with friends who gave jobs to friends. Nepotism is rampant, which means you have people in positions they DO NOT qualify for. Nor do they have the skills or know how to do their jobs. Which means the work load is put on those at the bottom. When questions come up or request assistance you can't be help because of incompetent people. If you dare make a complaint or bring up a concern you will forever be a marked person. As an African American man, this company will do nothing but treat you as such. You are not respected, trusted & worst of all, if you request help from some one who is competent/has the answer, you are then attacked for simply asking competent people. There are so many fragile egos, unprofessional individuals who do petty things everyday. They pass the buck, they complain, demean and basically harass those they don't like by using their friends in the company. This place is a nightmare dumpster fire filled professionalism, incompetence and has a down right vile culture full of nepotism.

avatar
MatrixCare Response
4y
Thank you for taking the time to share your feedback with us. We are sorry your overall experience while working at MatrixCare was not exceptional and we value all of our current and former employees’ feedback, both positive and negative. We would like to discuss your concerns further to better understand how we can improve. Please contact the People team at HRTeam@matrixcare.com to discuss anytime. We wish you the best.
1.0
May 4, 2022
Recommend
CEO approval
Business Outlook

Pros

The are no pros for working here.

Cons

There are so many cons to list here including: 1) Extremely poor leadership. Managers routinely lie about almost everything. In addition, they are poor planners and really do not have a handle on the big picture. In addition, there seemed to be a reorganization every 5 minutes. So, your line manager was constantly changing. 2) Management is basically abusive; mistreating employees by insisting they work more than 8 hours a day and more than 40 hours a week with no extra compensation at the same time they say #happinessmatters supposedly espousing a work/life balance. 3) Absolutely zero opportunities for professional growth. Instead of promoting from within they hire from outside and insert more levels of management over associates who do all the work. 4) Some individuals do all the work while others just pile the work on them without any knowledge of how the software even works. 5) Compensation is a joke; they certainly do not offer competitive salaries. 6) This is an extremely homogeneous workforce. There is almost nobody of color in any management position. In addition, there are very few people of color who work there period. The annual conference was almost entirely run by white males. 7) It is a very clique-oriented place to work. Many individuals get jobs because of who they know rather than what they know. If you are not a member of their clique good luck competing for promotions and compensation packages against peers who just happen to be best friends with the manager. This happened in multiple departments.

avatar
MatrixCare Response
4y
Thank you for taking the time to share this feedback with us. We’re sorry your overall experience while working at MatrixCare was not exceptional and we value all of our current and former employees’ feedback. We would like to discuss your concerns further to better understand how we can improve. Please contact the People team at HRTeam@matrixcare.com to discuss anytime. We wish you the best.
1.0
Oct 3, 2019

Stay Away

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Some ability to work from home, average benefits package.

Cons

Every thing - Culture, Politics, Products, Leadership, lack of structure, lack of accountability, complete disregard for employee needs, lie to customers... so many

Viewing 13 - 15 of 240 Reviews

Glassdoor has 253 MatrixCare reviews submitted anonymously by MatrixCare employees. Read employee reviews and ratings on Glassdoor to decide if MatrixCare is right for you.