Matson reviews

3.4

58% would recommend to a friend

(134 total reviews)
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Matt Cox

54% approve of CEO

58% positive business outlook

Matson has an employee rating of 3.4 out of 5 stars, based on 134 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Matson employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

Reviews by job title

134 reviews
1.0
Jun 4, 2016

clueless management

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

401K match, health benefits, nice office

Cons

executive management as well at IT department management are clueless. the operating system was ill conceived, horribly built, everyone in silos and no cross functional conversations, the new system was way over budget because the project manager had no clue how to make a budget, so to stay within a semblance of a budget, the requirements of the users were imploded so the system on day one was worse than the one it replaced and bandaids and work arounds were implemented. the rank and file have to work with a terrible operating system

3.0
May 28, 2009

Potential for Success but Proceed with Caution

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The benefits are outstanding. The commission plan was generous if you are experienced and can develop business with little to no training or support. The parent company is Hawaii based and the laid back culture permeates to the logistics group. Matson could be a "last stop" for folks who can be modestly competent and can avoid making waves

Cons

The stars have to accept that they subsidize poorer performers that seem to be carried along for years. Way too much use of email to solve problems that result in blame game/chat rooms. Many employees and their senior leadership has worked together for many years so there can be a reluctance to challenge the status quo. For a company of it's size, Matson Integrated Logistics has very little in the way of KPIs that are aligned with what the front line folks do & control each day. The consequences for that are employees with too much focus on avoiding the wrath of Senior leadership rather than objectively knowing what's expected, There is a lot of focus on quoting individuals in leadership rather than pointing to policy or company values. That makes it seem more like a fiefdom at times than part of a publicly held company.

1.0
Jul 5, 2023
Recommend
CEO approval
Business Outlook

Pros

Good benefits, decent retirement plan

Cons

Highly aggressive IT management team, from the top on down, shouting and talking down to employees is the standard operating procedure. No budget to accomplish tasks, tasks which are given impossible timelines by the project manage who happens to be related to the department director. If you are on FMLA, they will violate your rights and retaliate on you for taking it. I reported my manager to HR for this behavior and they helped make it worse by simply telling my manager what I told them and not doing anything about it. You will cry at your desk. You will be told "Maybe this is not the place for you" if you bring up *any* concerns to management. You will be told you can get free IT training, which is true. However, since all IT departments are severely understaffed, all training has to be done while you are working, so best of luck getting those certs done while you are keeping the wheels on a wooden train while speeding down the tracks. The IT management in Phoenix was severely distrusting, I found the director outside my cubical multiple times eavesdropping on calls I was having with end users. I mean, if you want to hear me talk to end users just use Service Observe, don't be a creep about it. You will not move up in the company unless you already have a friend in management. Despite me dedicating 10 years of my life to this company, when I showed interest I was shot down "Those guys work a lot of hours, I don't think that is for you" while I was staring at my mandatory 8 hours per week of overtime. So his response was then to start taking all of my Sysadmin responsibilities and give them to a new hire, an H1B who is related to the new leader of the IT department and left me with only help desk responsibilities, after 9 years as a successful sysadmin, they turned me into a help desk and essentially tried to kill my career, just because I expressed an interest in moving up. Oh, also, your manager will have you do their personal work on company time and your director will be 100% fine with this.

Viewing 13 - 15 of 134 Reviews

Glassdoor has 174 Matson reviews submitted anonymously by Matson employees. Read employee reviews and ratings on Glassdoor to decide if Matson is right for you.