Mattermark reviews

Plagued by internal politics, turnover from employees leaving on their own accord and being terminated, poor product roadmap, and necessary hires going unhired. Management prides itself on being transparent, and is with the finances, but misleads and even lies to employees about the people-centric issues. Data team needs more support. Product team needs more support. Engineers need more support. None of these teams are given the resources they need to succeed, and the product is why users are churning. CEO sees some employees as a cost experiment and others as friends. She is often MIA.

The marketing is very strong: "we're going to use machine learning to solve the hundreds of business analysts" problem that our competitors have. That sounds great and it's a really great idea. However, the implementation of that is lagging. Simply look at the teams page to see how much the company has invested in machine learning. Go to LinkedIn and see who has joined and left. To make the idea a reality will require a huge investment in machine learning. Take a look at the team page and compare the size of the data team to the machine learning team. The company is very heavy on personal relations. On the surface, this seems fine however there is a convoluted collection of cliques. One clique is friends of the founders. It was interesting seeing them join and then get invited to management-only meetings. That doesn't happen now -- it's probably been moved to private chat channels. Communication is overall extremely poor. At first, the Friday meetings seem great however eventually you realize that it is just a "roll out the employees and force them to listen to what should be a 5 minute email". The only transparency is around burn rate and sales. It's great to have but it's not enough and the forced nature of the meeting is silly. Chronic issues like the office temperature regularly shooting up to 80 degrees go unaddressed for months if not years. As an employee, it was a very odd experience. It's as if the people leading this have no clue about basic operation needs. On the engineering side, you'll find ownership extends to code reviews. Work between team members is poorly coordinated. The product team likes doing big reveals and not involving the engineering team beyond implementation. If you care about driving things forward rapidly in a way that grows values, you're going to step on toes and the inexperience of the management team will bite you. And that really sums it all up. Strong and sometimes vicious "in" group, lots of group thinking, apparently a fair amount of communication out band, strong marketing, weak implementation and strained relations between the employees. If you can handle all of that, the pay and benefits are great -- options a little weak.