Is Maximus a good company to work for?

Maximus has an overall rating of 3.1 out of 5, based on over 6,154 reviews left anonymously by employees. This rating has decreased by 3% over the last 12 months. 46% of employees would recommend working at Maximus to a friend and 42% have a positive outlook for the business. The best reviews about Maximus have been left by employees working as Covid-19 Case Investigator , Project Manager and Quality Assurance Analyst .

Does Maximus pay their employees well?

According to anonymously submitted Glassdoor reviews, Maximus employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at Maximus. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Maximus?

46% of Maximus employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Maximus 3.4 out of 5 for work life balance, 3.1 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at Maximus?

Customer Service Representative (756) , Customer Service Representative (CSR) (487) , Employment Advisor (100) , Call Center Representative (83) , Supervisor (83) , Eligibility Specialist (69) , Manager (58) , Case Manager (51) , Call Center Supervisor (48) , Quality Analyst (47) , Functional Assessor (43) , Project Manager (37) , Customer Service (CSR) (36) , Business Analyst (32) , Operations Supervisor (32)

What are the pros of working at Maximus according to real employee reviews?

"The pay is good and that's about it but this system request 20 words." ((in 514 reviews)); "Benefits are good and the determining factor in continuing at the company" ((in 299 reviews)); "Still some great people that work there but most of the good ones left when Maximus bought the company." ((in 236 reviews)); "remote work from home position" ((in 229 reviews)); "Good work/life balance is good" ((in 95 reviews))

What are the cons of working at Maximus according to real employee reviews?

"Poor training and organising schedule" ((in 161 reviews)); "The supervisors have no true source of knowledge and the managers genuinely have no interest in the product." ((in 152 reviews)); "Manager who is the epitome of a bad manager." ((in 107 reviews)); "Poor Upper management + revolving door" ((in 70 reviews)); "The communication is poor and the regard for the people is very low." ((in 53 reviews))

What are employees saying about Maximus layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Maximus layoffs and their outlook for job security at Maximus in 2026.

What are the top reviewed Maximus locations?

New York , Albany , Reston , Houston , Rochester , Austin , San Antonio , Phoenix , Folsom , Tampa , Jacksonville , Washington , Brownsville , Lawrence , Hattiesburg , Riverview , Boise , Chester , Chicago , Boston , Atlanta , Richmond , Indianapolis , Athens , Tysons Corner , Edinburg , Denver , Baltimore , McLean , Pittsford

Maximus reviews

3.1

46% would recommend to a friend

(5,267 total reviews)

Bruce Caswell

62% approve of CEO

42% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Maximus has an employee rating of 3.1 out of 5 stars, based on 5,267 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Maximus employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.5 stars).

Reviews by job title

5K reviews

2.0

Jul 1, 2023

Don’t stop here

Call center agent

Recommend

CEO approval

Business Outlook

Pros

Steady paycheck Easy calls to handle You’re assisting veterans You learn a lot about the C&P process if you do your own research

Cons

You don’t get a chance to swift shifts Unprofessional in every sense of the word

3.0

Feb 27, 2023

Pride is not worth losing great talent.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Loved the company before they were hired. Saw a long-term career with Maximus. Employees were AMAZING.

Cons

New management is a gas lighter, micro-manager and extremely narcissistic. They do not like ANY person who provided value. They believe that a title makes them better and wants "less-than" people to stay in their lane and is never promoted or given the ability to succeed.

2.0

Feb 11, 2023

LAIDOFF

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Early work schedule and bunch of overtime made

Cons

I just got laid off of a Maximus project (cover me.gov) today after worrying about this for over a month and kept being told I’m overacting nothing is going to happen and my performance has only gotten better. So clearly, that was not the reason. It’s honestly horrible that they treat their employees baldy. I understand employees you like don’t take a job very seriously and underperform I get that part. However, nothing just laying on any type of employees from policing was the time or even doing the correct job Maximus needs to really hire more full-time employees and stop treating their employees like garbage and also they need to warn people way further in Vance if they’re going to just be laid off

Viewing 304 - 306 of 5,267 Reviews

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Jobs at Maximus

Customer Service Representative (Remote - Rochester, NY)

Customer Service Representative (Remote - Albany, NY)

Customer Service Rep - Remote (Must live near McAllen, TX)

Director, Project Oversight - Remote

Maximus

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Don’t stop here

Pride is not worth losing great talent.

LAIDOFF

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