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      Maximus

      Engaged Employer

      Maximus reviews

      3.1

      46% would recommend to a friend

      (5,267 total reviews)

      Bruce Caswell

      62% approve of CEO

      42% positive business outlook

      Ratings by demographic groups

      Maximus has an employee rating of 3.1 out of 5 stars, based on 5,267 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Maximus employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.5 stars).

      Reviews by job title

      5K reviews
      1.0
      Jul 11, 2022

      Horrible Company, Horrible Benefits, Horrible Pay

      Customer service representative (csr)
      Recommend
      CEO approval
      Business Outlook

      Pros

      I have nothing good to say about the company. It is a horrible company to work for.

      Cons

      I am a transfer from Navient DOE and the difference between the two employers is like night and day. Maximus offers very low PTO. ZERO sick days. They have a point system so if you call out the day of, you’re out of luck (and possibly out of a job). The bonus structure is a JOKE. There is basically no room for growth. Navient had a yearly review structure where you would get a 5% increase every year … Maximus gives you nothing. The job is a call center job and the stress is not worth the amount of pay they give you. DO NOT APPLY FOR THE BILINGUAL POSITIONS. They will make sure to give you twice the work and half of the benefits. You’ll never be able to request PTO and you only get an extra dollar for your extra work. The supervisors/team leads themselves are great. The company just really sucks. I have been diagnosed with anxiety and depression after working here for six months.

      avatar
      Maximus Response
      3y
      We thank you for taking the time to post a review. The health and safety of our employees is a top priority. If you would like to provide additional details, please contact us at feedback@maximus.com. We treat all messages confidentially.
      3.0
      May 11, 2022

      Not as good as it used to be

      Quality analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      Remote Fairly flexible Work/life balance is decent

      Cons

      Since Maximus take over, bad insurance, bonuses cut to nearly nothing

      1.0
      May 4, 2022

      Straight Garbage

      Quality analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      You are able to work from home as a Quality Analyst

      Cons

      The job was decent before the buy-out. The quota can get the best of you sometimes if you can't beat other people to the reports and if you don't meet your quota that week, you're expected to work in the middle of the night or early morning when less people are on to work towards meeting it. After the buy-out, they stripped away all bonuses and incentives to work harder. Even if the work is not available, you better still make quota. There are people doing some SERIOUSLY unethical stuff there just to make quota. Something I was not comfortable doing. The medical insurance is very expensive and the benefits are not good. The pay is not comparable to the workload. It destroyed my mental health working there. I hated every minute of it and had to talk myself out of quitting DAILY (many veteran employees have voiced this same feeling to me).

      Viewing 310 - 312 of 5,267 Reviews
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      ReviewsMaximus reviews

      Glassdoor has 6,154 Maximus reviews submitted anonymously by Maximus employees. Read employee reviews and ratings on Glassdoor to decide if Maximus is right for you.