Is Maximus a good company to work for?

Maximus has an overall rating of 3.1 out of 5, based on over 6,154 reviews left anonymously by employees. This rating has decreased by 3% over the last 12 months. 46% of employees would recommend working at Maximus to a friend and 42% have a positive outlook for the business. The best reviews about Maximus have been left by employees working as Covid-19 Case Investigator , Project Manager and Quality Assurance Analyst .

Does Maximus pay their employees well?

According to anonymously submitted Glassdoor reviews, Maximus employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at Maximus. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Maximus?

46% of Maximus employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Maximus 3.4 out of 5 for work life balance, 3.1 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at Maximus?

Customer Service Representative (756) , Customer Service Representative (CSR) (487) , Employment Advisor (100) , Call Center Representative (83) , Supervisor (83) , Eligibility Specialist (69) , Manager (58) , Case Manager (51) , Call Center Supervisor (48) , Quality Analyst (47) , Functional Assessor (43) , Project Manager (37) , Customer Service (CSR) (36) , Business Analyst (32) , Operations Supervisor (32)

What are the pros of working at Maximus according to real employee reviews?

"The pay is good and that's about it but this system request 20 words." ((in 520 reviews)); "Benefits are good and the determining factor in continuing at the company" ((in 295 reviews)); "Still some great people that work there but most of the good ones left when Maximus bought the company." ((in 247 reviews)); "Work from home it is great" ((in 237 reviews)); "Good salary and working from home" ((in 91 reviews))

What are the cons of working at Maximus according to real employee reviews?

"Poor training and organising schedule" ((in 163 reviews)); "The supervisors have no true source of knowledge and the managers genuinely have no interest in the product." ((in 150 reviews)); "Manager who is the epitome of a bad manager." ((in 111 reviews)); "Poor Upper management + revolving door" ((in 66 reviews)); "The communication is poor and the regard for the people is very low." ((in 52 reviews))

What are employees saying about Maximus layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Maximus layoffs and their outlook for job security at Maximus in 2026.

What are the top reviewed Maximus locations?

New York , Albany , Reston , Houston , Rochester , Austin , San Antonio , Phoenix , Folsom , Tampa , Jacksonville , Washington , Brownsville , Lawrence , Hattiesburg , Riverview , Boise , Chester , Chicago , Boston , Atlanta , Richmond , Indianapolis , Athens , Tysons Corner , Edinburg , Denver , Baltimore , McLean , Pittsford

Maximus reviews

3.1

46% would recommend to a friend

(5,267 total reviews)

Bruce Caswell

62% approve of CEO

42% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (5,267 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Maximus has an employee rating of 3.1 out of 5 stars, based on 5,267 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Maximus employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.5 stars).

Reviews by job title

5K reviews

5.0

Dec 15, 2022

Maximus Business Manager

Business manager

Recommend

CEO approval

Business Outlook

Pros

Great culture, people-focussed, rewarding careers

Cons

I can’t think of any. Possibly streamline some of internal processes.

Maximus Response

3y

Hi, thanks for getting in touch and sharing your experience. We’re incredibly proud of our people-focused culture and are committed to helping colleagues to thrive in their careers with us. We value all our colleagues and are constantly looking to improve the way we operate our business. If you'd like to share more with us about what we can do to support colleagues better and streamline some of our internal processes, please email feedback@maximusuk.co.uk and we'll be in touch.

5.0

Dec 15, 2022

A corporate company that cares

Vocational rehabilitation specialist

Recommend

CEO approval

Business Outlook

Pros

Internal talent and progression. Customer services are excellent. Care about the people and not just the profit. Employee welfare. Benefits.

Cons

Short sickness absence pay. Short maternity leave.

3.0

Dec 13, 2022

Great for Gaining Qualifications

Recruitment advisor

Recommend

CEO approval

Business Outlook

Pros

Offers great training opportunities and qualifications.

Cons

Not much for me personally.

Maximus Response

3y

Thank you for getting in touch and sharing your experience. It’s great to hear that you value the many training and development opportunities we offer. Supporting our colleagues’ career aspirations is important to us and we’ve introduced a number of new programmes in recent months, including our MentorU programme, a wide range of apprenticeships and more self-led training on our online learning platforms. We’d like to hear more about your time at Maximus so that we can continue to make positive changes and support colleagues better. If you'd like to share more with us, please email feedback@maximusuk.co.uk and we'll be in touch.

Viewing 5011 - 5013 of 5,267 Reviews

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Customer Service Representative (Remote - Albany, NY)

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Maximus Business Manager

A corporate company that cares

Great for Gaining Qualifications

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