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      Maximus

      Engaged Employer

      Maximus reviews

      3.2

      46% would recommend to a friend

      (5,262 total reviews)

      Bruce Caswell

      60% approve of CEO

      42% positive business outlook

      Ratings by demographic groups

      Maximus has an employee rating of 3.2 out of 5 stars, based on 5,262 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Maximus employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.5 stars).

      Reviews by job title

      5K reviews
      2.0
      Aug 26, 2014

      Good work, inefficient management.

      Job developer
      Recommend
      CEO approval
      Business Outlook

      Pros

      On the rare occasion you're afforded the time to do your job the way it was intended, there are a lot of opportunities to help people.

      Cons

      Requirements are increased but overtime is never authorized, caseloads are never realistic for effective management. Job description and job duties are almost incompatible.

      1.0
      Aug 25, 2014

      this is one of the most unorganized companies I have ever seen. left and right hand do not talk to each other.

      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      you are helping the confused public sign up for affordable health care so helping the consumer is a great feeling.

      Cons

      supervisors are constantly riding you to take more calls, mostly the supervisors don't know the answer to the question you are asking and they just leave you hanging to make up something to tell the consumer, benefits are awful, $2500.00 deductible on medical. We were told when we were hired that the contract was good for 2 years so we all thought we had jobs for 2 years after 6 months 1800 of us were let go. They kept 200 and they were the csrs that were hired first, they did not keep any of us that had high call counts, great customer service reviews, and great phone monitoring by the supervisor, and never missed a day of work. None of what they pushed us for counted on keeping our jobs. Every csr is paid the same yet the supervisors had their favorites that got away with just about anything they could come up with including not showing up for work.

      1.0
      Aug 22, 2014

      Run!!

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      There really are no good reasons to accept work at Maximus. If you have ANY other options, you should take them and run from this company as fast as you can!

      Cons

      Leadership really knows nothing about the business they are running. Leaders possess little or extremely poor communication skills and treat their people poorly.

      Viewing 5065 - 5067 of 5,262 Reviews
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      ReviewsMaximus reviews

      Glassdoor has 6,150 Maximus reviews submitted anonymously by Maximus employees. Read employee reviews and ratings on Glassdoor to decide if Maximus is right for you.