Is Maximus a good company to work for?

Maximus has an overall rating of 3.2 out of 5, based on over 6,148 reviews left anonymously by employees. This rating has decreased by 3% over the last 12 months. 46% of employees would recommend working at Maximus to a friend and 42% have a positive outlook for the business. The best reviews about Maximus have been left by employees working as Covid-19 Case Investigator , Project Manager and Quality Assurance Analyst .

Does Maximus pay their employees well?

According to anonymously submitted Glassdoor reviews, Maximus employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at Maximus. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Maximus?

46% of Maximus employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Maximus 3.4 out of 5 for work life balance, 3.1 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at Maximus?

Customer Service Representative (755) , Customer Service Representative (CSR) (486) , Employment Advisor (99) , Call Center Representative (83) , Supervisor (83) , Eligibility Specialist (69) , Manager (58) , Case Manager (51) , Call Center Supervisor (48) , Quality Analyst (47) , Functional Assessor (43) , Project Manager (37) , Customer Service (CSR) (36) , Business Analyst (32) , Operations Supervisor (32)

What are the pros of working at Maximus according to real employee reviews?

"good pay and you get to learn about federal contracts and all the red tapes that come with it." ((in 509 reviews)); "Benefits are good and the determining factor in continuing at the company" ((in 317 reviews)); "Still some great people that work there but most of the good ones left when Maximus bought the company." ((in 228 reviews)); "remote work from home position" ((in 219 reviews)); "Good salary and perks including private healthcare" ((in 98 reviews))

What are the cons of working at Maximus according to real employee reviews?

"The supervisors have no true source of knowledge and the managers genuinely have no interest in the product." ((in 154 reviews)); "Poor training and organising schedule" ((in 153 reviews)); "Manager who is the epitome of a bad manager." ((in 105 reviews)); "Poor Upper management + revolving door" ((in 71 reviews)); "PTO is the only thing you get no other time off if you take it without PTO you can get written up." ((in 56 reviews))

What are employees saying about Maximus layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Maximus layoffs and their outlook for job security at Maximus in 2026.

What are the top reviewed Maximus locations?

New York , Albany , Reston , Houston , Austin , Rochester , San Antonio , Phoenix , Folsom , Tampa , Jacksonville , Washington , Brownsville , Lawrence , Hattiesburg , Riverview , Boise , Chester , Chicago , Boston , Atlanta , Richmond , Indianapolis , Athens , Tysons Corner , Edinburg , Denver , Baltimore , McLean , Pittsford

Maximus reviews

3.2

46% would recommend to a friend

(5,260 total reviews)

Bruce Caswell

61% approve of CEO

42% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Maximus has an employee rating of 3.2 out of 5 stars, based on 5,260 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Maximus employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.5 stars).

Reviews by job title

5K reviews

1.0

Nov 9, 2012

Have to be family or know someone big to get hired onto the company.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Always know what to expect out of the company. Nothing.

Cons

Company doesn't care about their project "temp" employees. Management has no idea how their projects are ran as long as their pockets are lined every quarter.

1.0

Nov 4, 2012

CALL CENTER REPRESENTATIVE

Call center representative

Recommend

CEO approval

Business Outlook

Pros

Coworkers are pleasant and friendly. I have thoroughly enjoyed the time I had making friends and training the new employees. The best Supervisor they had passed away. She was amazing and understanding. She was fair and upfront.

Cons

Management is biased, rude, condescending, unprofessional, uneducated, and favors backbiting and routinely forces employees into submission and mentally abuse anyone who has more education, drive or common sense than their own. If I could have not even marked a star or had stars to the negative, i would have utilized that option. No one within the management and quality control is on the same page when it comes to any kind of expectations or requirements. The management is far from being upfront with the employees. The favor they show to the employees who have collapsed into submission is downright deranged. They will pull you into the office and demand you end any friendships that you have built, because they are your coworkers, not friends.

3.0

Nov 2, 2012

has potential of being better

Associate analyst

Recommend

CEO approval

Business Outlook

Pros

leadership team, horrible online policy, no room for advancement

Cons

management, vague policy, unsafe building (security, cheap building, needs to be tested for mold)

Viewing 5191 - 5193 of 5,260 Reviews

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Jobs at Maximus

Customer Service Rep II (Remote)

Customer Service Representative (Remote - Albany, NY)

Junior Security Engineer

Customer Service Rep - Remote (Must live near McAllen, TX)

Maximus

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Reviews by job title

Have to be family or know someone big to get hired onto the company.

CALL CENTER REPRESENTATIVE

has potential of being better

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