Maximus reviews

Company engages in age discrimination. The majority of the managers are under 40. They treat CSRs like garbage. Management treats people like dirt. You have to be a favorite to get the plum assignments and promotions. They have people on the floor who do absolutely nothing but shmooze with the supervisor, get paid more money answer less calls and others like me who took maximum calls and was treated like dirt. i suspect it was because I was not young.

Leadership is very biased, favortism is rampant. The company has no problem lying about what is going on. There is no guarantee of a job.... there is always the threat of "losing the contract" and the center shutting down. High up leadership is constantly changing so there is no consistency. Metrics focus changes weekly. Morale is very very low throughout the center. Getting promoted has nothing to do with your ability, just who you are friends with in leadership.