Is Maximus a good company to work for?

Maximus has an overall rating of 3.2 out of 5, based on over 6,149 reviews left anonymously by employees. This rating has decreased by 3% over the last 12 months. 46% of employees would recommend working at Maximus to a friend and 42% have a positive outlook for the business. The best reviews about Maximus have been left by employees working as Covid-19 Case Investigator , Project Manager and Quality Assurance Analyst .

Does Maximus pay their employees well?

According to anonymously submitted Glassdoor reviews, Maximus employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at Maximus. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Maximus?

46% of Maximus employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Maximus 3.4 out of 5 for work life balance, 3.1 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at Maximus?

Customer Service Representative (755) , Customer Service Representative (CSR) (486) , Employment Advisor (100) , Call Center Representative (83) , Supervisor (83) , Eligibility Specialist (69) , Manager (58) , Case Manager (51) , Call Center Supervisor (48) , Quality Analyst (47) , Functional Assessor (43) , Project Manager (37) , Customer Service (CSR) (36) , Business Analyst (32) , Operations Supervisor (32)

What are the pros of working at Maximus according to real employee reviews?

"good pay and you get to learn about federal contracts and all the red tapes that come with it." ((in 511 reviews)); "Great Benefits and Not micro" ((in 293 reviews)); "Still some great people that work there but most of the good ones left when Maximus bought the company." ((in 237 reviews)); "Good salary and working from home" ((in 93 reviews)); "Good work/life balance is good" ((in 87 reviews))

What are the cons of working at Maximus according to real employee reviews?

"The supervisors have no true source of knowledge and the managers genuinely have no interest in the product." ((in 160 reviews)); "Poor training and organising schedule" ((in 159 reviews)); "Manager who is the epitome of a bad manager." ((in 102 reviews)); "Poor Upper management + revolving door" ((in 72 reviews)); "The communication is poor and the regard for the people is very low." ((in 49 reviews))

What are employees saying about Maximus layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Maximus layoffs and their outlook for job security at Maximus in 2026.

What are the top reviewed Maximus locations?

New York , Albany , Reston , Houston , Austin , Rochester , San Antonio , Phoenix , Folsom , Tampa , Jacksonville , Washington , Brownsville , Lawrence , Hattiesburg , Riverview , Boise , Chester , Chicago , Boston , Atlanta , Richmond , Indianapolis , Athens , Tysons Corner , Edinburg , Denver , Baltimore , McLean , Pittsford

Maximus reviews

3.2

46% would recommend to a friend

(5,261 total reviews)

Bruce Caswell

60% approve of CEO

42% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (5,261 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Maximus has an employee rating of 3.2 out of 5 stars, based on 5,261 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Maximus employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.5 stars).

Reviews by job title

5K reviews

1.0

Mar 3, 2022

Does Not Value Employees

Quality analyst

Recommend

CEO approval

Business Outlook

Pros

Remote. There are no pros at all

Cons

Maximus is a money hungry company who only cares about cheap output and production. They do not care about workers & treat you as if you’re severely undervalued. Maximus is now the parent company of my company (now acquired) and they’ve come in and literally slashed our processes, cut our salaries by tremendous amounts (more than half), and taken away many previous privileges. You are talking about people’s careers, salaries, livelihoods and future. Completely unacceptable & they treat you like a number. We have no voice anymore. Also, they don’t even give sick days, must use PTO. My salary has been cut by around 45k and that number climbs much higher for others who had different levels of seniority, production, etc. I have a home, family & life that I no longer can maintain and so does the rest of the department who works very hard at this role.

Maximus Response

4y

We thank you for posting a review and while we are glad the opportunity to work remotely is a good fit for you, your experience does not reflect our efforts to create a supportive and engaging work environment. If you would like to provide additional details, please contact us at feedback@maximus.com. All messages are treated confidentially.

1.0

Feb 24, 2022

Huge pay cute / disgusting corporation

Senior quality analyst

Recommend

CEO approval

Business Outlook

Pros

The pros of this job were only things that pre-existed the purchase of VES. Every change made by Maximus has been one stab after another. Can I think of a single pro since they took over? Hmmmm…. I don’t feel the need to work as hard to go above and beyond since they clearly don’t care enough to pay me well for my work?

Cons

Compensation, I am barely making ends meet now since they cut my pay IN HALF. Literally in half without notice. Benefits are not included, we pay for them. Their training program “updates” are trash and inefficient. How can you design a training program when you have never done the job? Maximus vastly underestimates the complexity of what VES does. They have taken away all independence and instead choose to implement processes to basically spy on their staff rather than implementing processes to help Veterans. There is a complete lack of transparency.

Maximus Response

4y

We appreciate that you took the time to post a review. If you would like to provide any additional details, we encourage you to reach out to us at feedback@maximus.com. All messages are treated confidentially.

1.0

Jan 4, 2022

Being at this company is like being inside the Hindenburg in slow motion

Scheduler

Recommend

CEO approval

Business Outlook

Pros

Remote work opportunities available in between COVID19 outbreaks resulting from forced returns to office..

Cons

Weak/unavailable/unresponsive management, no bonuses, little to no appreciation for long term hard workers, terrible benefits, all a result of the corporate take over by Maximus. A ton of responsibility and background work for little compensation and consideration..

Viewing 109 - 111 of 5,261 Reviews

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Does Not Value Employees

Huge pay cute / disgusting corporation

Being at this company is like being inside the Hindenburg in slow motion

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