Maximus reviews

3.2

46% would recommend to a friend

(5,261 total reviews)

Bruce Caswell

60% approve of CEO

42% positive business outlook

Maximus has an employee rating of 3.2 out of 5 stars, based on 5,261 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Maximus employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.5 stars).

Reviews by job title

5K reviews
1.0
Jul 5, 2019

Run run run, as fast as you can!

Recommend
CEO approval
Business Outlook

Pros

Take your paycheck and run. Sprint away.

Cons

Everything else. Literally everything else. Company forces you to use PTO if you need to use the bathroom outside of your scheduled breaks. So basically, whatever you do, don't get sick. The attendance points policy is ridiculous. Are we high schoolers? Can we be treated with a little dignity please? Attendance points go upwards of 50 or so but if you fall below a certain point you get reprimanded. By the way if your shift starts at 8:30 and you clock in at 8:35 because of traffic, you've already lost a point. There isn't a way to get that back without perfect attendance and you've blown it for the two week pay period. Don't let life happen either. You must eat, sleep, and breathe Maximus to be successful here. The weather hotline is a joke. The last time this building had closed down was in 03/2017 and we ended up with like three feet of snow. Be prepared to come to work in a snow or ice blizzard. The company won't care if you'd rather not die or crash your car to get here because you live an hour away and have a small car because it's what you could afford because Maximus will pay well, but not that well. Management talks garbage about their employees behind their backs thinking you'll never hear about it. Hopefully you'll end up with a supervisor that does their job. My supervisor somehow kept her position but hadn't taken a single call in her career here, but somehow felt entitled to tell me how to do my job with 100% QC score for 4 consecutive months. Pretty well versed in the policies and procedures, thank you! Don't need you to tell me I placed the caller on hold for 3.5 minutes, I remember! Honestly just run. The pay isn't worth it and once you start slipping in attendance points, they're difficult to earn back unless you're a brand new employee.

1.0
Sep 12, 2018
Recommend
CEO approval
Business Outlook

Pros

Serving and assisting families in need or seeking childsupport and or paternity assistance at minimum cost.

Cons

Money hungry! This company is only doing what's best to keep their contract with the state. They are not pro families they are pro getting contract monies. The pay for the job is not sufficient for the work being done. Favouritism is what gets you ahead at this job. Health insurance plan was more on the lines for employees who made at least 30-40,000 a year not employees who made $11.00 an hour.

3.0
Aug 27, 2018
Recommend
CEO approval
Business Outlook

Pros

Getting to help customers with their health insurance

Cons

Some of the supervisors micromanage you. My last quality control person also did not give very constructive feedback and would take away points on my calls for nit picky things . The overall attitude of the place is that's it's just a paycheck and not about actually helping people

Viewing 115 - 117 of 5,261 Reviews

Glassdoor has 6,149 Maximus reviews submitted anonymously by Maximus employees. Read employee reviews and ratings on Glassdoor to decide if Maximus is right for you.