Is McAlister's a good company to work for?

McAlister's has an overall rating of 3.4 out of 5, based on over 1,472 reviews left anonymously by employees. This rating has increased by 1% over the last 12 months. 52% of employees would recommend working at McAlister's to a friend and 39% have a positive outlook for the business. The best reviews about McAlister's have been left by employees working as Kitchen Staff , Front of House Staff and Server/Waiter .

Does McAlister's pay their employees well?

According to anonymously submitted Glassdoor reviews, McAlister's employees rate their compensation and benefits as 2.5 out of 5. Find out more about salaries and benefits at McAlister's. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at McAlister's?

52% of McAlister's employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated McAlister's 3.5 out of 5 for work life balance, 3.1 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at McAlister's?

Cashier (179) , Assistant Manager (57) , Front of House (50) , Shift Leader (48) , General Manager (43) , Server (37) , Line Cook (36) , FOH Team Member (33) , Manager (30) , Sales Associate/Cashier (27) , Shift Manager (25) , Front End Cashier (24) , Front of House Staff (24) , Crew Member (22) , Cook (20)

What are the pros of working at McAlister's according to real employee reviews?

"Good people to work with" ((in 92 reviews)); "flexible hours and stuff but not that great" ((in 84 reviews)); "some great coworkers" ((in 74 reviews)); "Scheduling is flexible if you set your availability before hire." ((in 46 reviews)); "Awesome and friendly work environment" ((in 34 reviews))

What are the cons of working at McAlister's according to real employee reviews?

"Low pay and very busy" ((in 133 reviews)); "Management poor and hard to get promoted" ((in 128 reviews)); "managers were rude and not very considerate of students' time." ((in 77 reviews)); "Min. wage and getting raises were rare even when deserved" ((in 19 reviews)); "7.25 an hour and no benefits" ((in 19 reviews))

What are the top reviewed McAlister's locations?

Charlotte , Indianapolis , Saint Louis , Louisville , Knoxville , San Antonio , Tulsa , Jackson , Denton , Lubbock , Memphis , Dallas , Oklahoma City , Arlington , Waxahachie , Houston , Columbia , Normal , Springfield , College Station , Southlake , Cincinnati , Wichita , Atlanta , Shawnee , Stillwater , Broken Arrow , San Marcos , McKinney , Hattiesburg

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McAlister's

McAlister's reviews

3.4

52% would recommend to a friend

(1,459 total reviews)

Frank Paci

52% approve of CEO

39% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.5

Work/Life balance

3.1

Culture & values

2.9

Senior management

2.8

Career opportunities

2.5

Compensation and benefits

McAlister's has an employee rating of 3.4 out of 5 stars, based on 1,459 company reviews on Glassdoor which indicates that most employees have a good working experience there. The McAlister's employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

1.0

Jun 29, 2026

Absolutely awful workplace.

Line cook

Recommend

CEO approval

Business Outlook

Pros

Honestly, only money, and it's barely a pro. Can bond over the bad workplace with ither coworkers.

Cons

Coworkers screw each other over. General Manager only cares for her own shifts. Everyone acts like it's Highschool.

1.0

Jun 17, 2026

Hostile environment with poor management and hours

Cashier

Recommend

CEO approval

Business Outlook

Pros

- A free meal IF you work a double

Cons

- The manager I worked with had an unbearable attitude. She was the GM and I never got trained correctly so everytime I would make a mistake she would have an attitude. The environment in that Mcalisters was always hostile as well as the employees could never get free things but certain customers could always get free items. The hours were terrible and it depended on labor . You basically had to bow down to certain customers and if you didn’t you would get yelled at. I do not recommend working at Mcalisters in Cornelius NC.

1.0

Jun 15, 2026

Free meals, but poor management

Cleaning dining area/lobby

Recommend

CEO approval

Business Outlook

Pros

The free meals, and nice BOH people

Cons

Bad management, cleared and cleaned tables all by self, got told to be to slow, no help, and very much a lot of favoritism.

Viewing 4 - 6 of 1,459 Reviews

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Jobs at McAlister's

Runner/Busser 12-17$ an hr