+ They fired everyone in the AP, Audit & Controls area and replaced them with younger workers who no doubt cost less. No one knows what they are doing. This review is general but a lot of it is stemming from these areas.
+ Bad treatment of employees: after firing all the seasoned people, the few senior managers that were left pretty much quit/walked out. The few non-exempt employees who managed to keep their jobs were left & they're so angry and scared of being fired, that they do not share their knowledge - if anything, they train new people incorrectly out of anger or because they think it will make them look that much more valuable.
+ Bad treatment of employees: some of the newer supervisors like to pick with & demean their non-exempt employees. I think some of it is them taking out their frustrations & deflecting (b/c they don't don't what they are doing) on the easiest target. I'm guessing the rest is they know newbies are eager to please & keep their jobs, blind, and sometimes don't understand that there should be mutual expectation (especially the younger ones).
+ Bad communication: new expectations are unveiled but no one can clearly define what they are, automation is the goal which means future cuts, but one wants to talk about that either, new processes are put into place but they make no sense & few people are even aware... just overall bad communication.
+ Lack of job knowledge: from the top down (since everyone is new) and lack of direction, well communicated expectations, and the tools/support required to carry out tasks, complete projects, and meet goals... I mean there aren't even any current, or sometimes any at all, SOPs in place.
+ Lack of team building, or the feeling of cohesive, unified departments - no one trusts anyone, and it's understandable when management fires everyone, people are quick to "throw" each other "under the bus," no one talks, its a stressful environment where most people keep their head down.
