McMaster-Carr reviews

2.6

24% would recommend to a friend

(1,354 total reviews)

Jay Delaney

30% approve of CEO

42% positive business outlook

McMaster-Carr has an employee rating of 2.6 out of 5 stars, based on 1,354 company reviews on Glassdoor which indicates that most employees have an average working experience there. The McMaster-Carr employee rating is 30% below average for employers within the Construction, Repair & Maintenance Services industry (3.7 stars).

Reviews by job title

1K reviews
1.0
Oct 20, 2023

Money Can't Buy Happiness

Recommend
CEO approval
Business Outlook

Pros

Great pay, bonuses, pension plan, and health benefits. You can meet some truly wonderful people across the individual contributor track and management.

Cons

Now for the bad. I joined McM halfway through my MBA program. Because McM has so many employees at top-tier part-time MBA programs, I met a handful of them. I got mixed reviews but chose to ignore the bad reviews and leave a job where I was happy for more money. If I can summarize my thoughts after reading many of the reviews: please do yourself a favor a don't believe the ones that paint a nice picture. McM has a bizarre 'apartheid' between those in the management track (my role) and the individual contributors. Leadership says they are trying to change the culture, but it's not even remotely true. The company runs on the work individual contributors do, but they do not get any appreciation - they are just supposed to be cogs in the machine. In order to advance in your career in management, you have to be a yes man. No opinions that deviate from the infallible mouths of senior leadership are to be tolerated. If you make the mistake of contradicting the opinions of senior leadership once, it is almost impossible to get back in their good graces. Other reviews have alluded to this before, but there are weekly/periodic meetings where management in a department meets with senior leadership to review the individual contributors' work. These meetings are intended to get a pulse check on the operation and gauge the team's performance, but they are a colossal waste of time and are only an opportunity for senior leadership to share their wisdom (or lack thereof). I've seen a few reviews from folks who have drunk the kool-aid saying that only those in management that are low-performers have bad experiences at McM. In a sense, that may be true because the evaluation of your performance depends on who your manager is and the relationship you have with them. But, more accurately, it is because there is no transparency in performance standards, and no regular feedback on performance (at least in my experience). At the end of the day, we're not saving lives here. We're selling nuts and bolts. It's not rocket science, and we don't have to pretend we are an elite workforce based solely on credentials from 'elite institutions'. For those who are considering working in management at McM, reflect on these bad reviews. There are only two realistic paths at McM: - get your MBA and get out (if you make it that far) - dedicate your career to the company, play the internal politics game, and hope you have a nice nest egg at the end

1.0
Aug 23, 2019

Current Supervisor

Recommend
CEO approval
Business Outlook

Pros

Great temporary job used as a spring board for further education and real career elsewhere.

Cons

I would like to shoutout the Atlanta branch specifically for being an especially soul crushing place. There is most definently a select group of people in management that promote one another and look out for eachother at the expense of everyone else. This is definitely a "boys club" environment, even though company tries hard to look inclusive on paper. People, do not be fooled. It becomes very evident in a short amount of time that several of my peers have been promoted that were clearly not qualified or competent enough for said roles. The biggest problem for this company is the bloated salaries of middle management who literally do not financially contribute anywhere near enough (as in comparison to staff) to justify said roles. It is a twilight zone here.. be prepared to work hard but not while actually using a modicum of your intelligence. Briefly I would like to warn future job seekers, these complaints and criticisms are 100% real and the abnormally postive reviews on this site just aren't.

2.0
Dec 8, 2015
Recommend
CEO approval
Business Outlook

Pros

Incredible benefits, work-life balance, tuition reimbursement, salary, and profit sharing bonuses.

Cons

McMaster-Carr is a very interesting company. From a business standpoint, I respect the way they run their operation. The cut costs whenever they can, run lean, and hire incredibly smart people to run their operation. The management development program is set up like many rotational programs except there is no set path or timeframe for your role in each department. You are often in a department for a short amount of time and then transferred when another co-worker is either let go or quits. Upper management usually hires ivy-league generalists whom they can plug and play in different roles. This system creates an atmosphere where you aren’t developed by your manager because you or your manager will most likely be transferred within the calendar year. This constant rotation of management puts stress on employees as they see management turnover year after year, where information is seldom passed down from one team to the next. The actual work at McMaster is tedious and often not challenging. In this environment you are pushed to defer to upper management when a problem occurs rather than seek creative solutions on your own. This is because there is a pertinent fear that surrounds this company. Every mistake you make is logged and it is normal for management and employees alike to come in every week not knowing if it is their last. Rather than try and solve a problem on your own and fail, the safer alternative is to defer to the boss so you will be absolved of any blame. During my time here I felt as though I didn’t learn any useful technical skills but instead regressed in terms of challenging myself intellectually. The communication surrounding your performance is poor at best. Rarely will managers give positive reinforcement for good work but any mistake is highlighted and sent up the chain. As a supervisor that was what I was required to do for employees. It stands to reason that is what was done for me. It is rare that recent undergrads will be able to successfully work their way up the corporate ladder here. This company rarely promotes from within as their business model promotes the “churn and burn” mentality. Every former management employee I know that has left the company, whether by termination or on their own has been happier in their next endeavor. There is rarely a person who leaves McMaster—Carr and looks fondly on their time here. My advice: turn down the ridiculous amount of money that McMaster-Carr is throwing in your face. It isn’t worth constantly looking over your shoulder and not knowing who you can trust at your workplace.

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