MedRisk reviews

2.6

39% would recommend to a friend

(426 total reviews)
avatar

Sri Sridharan

45% approve of CEO

34% positive business outlook

MedRisk has an employee rating of 2.6 out of 5 stars, based on 426 company reviews on Glassdoor which indicates that most employees have an average working experience there. The MedRisk employee rating is 24% below average for employers within the Healthcare industry (3.4 stars).

Reviews by job title

426 reviews
2.0
Jun 6, 2021
Recommend
CEO approval
Business Outlook

Pros

The people you work with is it.

Cons

DRAMA. Clicks, you don’t get paid enough for the stuff you deal with. Absolutely horrible for your mental health and they honestly don’t give a care in the world about you. They don’t work with you and only think about themselves. The bonus you get is horrible and they may say that this is not like any other job but they are right your only gonna last a short period of time Because you will see that it’s not worth it. HIGH SCHOOL ALL OVER AGAIN AND MANAGEMENT IS HORRIBLE

1.0
Jan 16, 2020
Recommend
CEO approval
Business Outlook

Pros

Free bagels first Friday of the month. Free coffee. I worked in a department that offered flex hours. I was able to start between 6am and 9:30am.

Cons

I may not be able to fit everything on here. I feel like I'm in high school again. Very cliquey environment. If you're not part of "the group" right from the get go, you get snubbed and looked down on. If you're snobby, stuck up, and like to gossip, you'll fit right in. Ridiculous point system; they treat us like we are children. Life happens and you can't control everything. If you call out sick and give less than 12 hours notice, you get points against you. If you have to care for your children because they are sick or have to leave school early for whatever reason, you get points for leaving early or showing up late. The company doesn't understand (or care) that life happens. Some things you can't control. High quota expectations. They care more about quantity over quality. They say they also care about quality but if you get just below the expected quota for the week they get on you and ask what happened. If you continue to have trouble meeting the quota you get warnings and eventually fired if not meeting the goals. High turnover. The company boasts about how they are growing. That's a lie. People are constantly leaving the company. Within the last year alone about 500 people have left. And of course, they had to be replaced... Hey Med Risk, that isn't growth. I could go on and on but there isn't enough room to write everything on here.

1.0
Nov 3, 2019
Recommend
CEO approval
Business Outlook

Pros

Coffee, clean bathrooms, free bagels once per month, love my new job after working at MedRisk . Like it or not, having the title Customer Advocate, does look good on resumes.

Cons

Wayyyy too micromanaged. The kind where your manager will send you a condescending email if you don't type "VM" instead of "Voicemail" in the case comments because their way is faster, and therefore more efficient. Wrong. They care way too much about the things that don't matter. For example, the "Director" watches out her window to make sure people aren't taking a single minute longer than 10 on their breaks. I'm serious, if you time yourself and get back to your desk 11 minutes later, expect an email about professionalism. This isn't a workplace. This is a building where psychopaths hang out. Management really doesn't care about day to day business, they just care if their clients are paying their invoices. QA is a joke and they look for ways to reduce your score. QA isn't about assuring quality, it's about regulating employees. Is it coming time for an employee's pay raise? Better have QA give them a bad score so that we can justify giving them a smaller raise. Then when nothing is at stake, QA scores are flawless. HR/Marketing goes on Google maps, indeed, and glassdoor to leave fake positive reviews. When reading through, do you notice they don't go into specifics, all say the same thing (it's all about YOUR attitude), and have the same con (the parking situation lol)? MedRisk's whole deal is shielding insurance companies from liability so that they can deny claims or pay it slowly. Essentially extorting the patient. Legal action taken (and I've seen my fair share of lawyers come through - ever see the Lundy Law mobile in the parking lot?) always falls through because of the dumb loophole that MR is just a TPA. Such a scummy busy. Imagine you're getting sued, but you are able to claim that it's not your fault because your assistant is so inept. That's what MedRisk is. One of my friends was hurt on the job and I found out that her company used MedRisk. To nobody's surprise, the whole experience sucked. She would get to go to therapy for a week, but as soon as the authorized visits ran out, she'd have to wait two weeks to get approved again. Pretty much resetting any progress she made in therapy. So while MedRisk's whole business model is to screw over people, they still can't even do that right!! My friend's therapy ended up taking twice as long, therefore twice as expensive for the client. So dumb. Turnover here is the worst I've seen. Employees are fired at the drop of a hat and temp employees don't get made perm. It's definitely a revolving door here. Very few people know how to run departments day to day because practically everyday is a whole new workforce. Can you imagine how much more successful this place would be if they could hold onto employees who were good at their jobs and knew what they are doing? MedRisk is heading into oblivion and execs are just trying to grab as much cash before it finally goes belly up.

Viewing 49 - 51 of 426 Reviews

Glassdoor has 437 MedRisk reviews submitted anonymously by MedRisk employees. Read employee reviews and ratings on Glassdoor to decide if MedRisk is right for you.