This is a tough and oppressive work environment. Management was brutal and seared my medical information to all other staff members, leaving me feeling embarrassed and humiliated. It was so rough at this company and they are severely micro-managing. All the hard work PA's put in and team leads would be sleeping at their desk! The day was often grim and people on the other line could be cruel. Trying your hardest was met with a bitter and bleak response, in the form of indicating you could always do better. As painful as this job was atleast they bought you Panera... nevermind the rugged, inhuman, burdensome team leads who think they are sitting on a thrown while they strike you with a hypothetical whip to make more calls!!!! She did 40, you do 45!!! Then the uncomfortable meetings taking points from you if you didn't say, "please" twice on an excruciating call. The best thing that ever happened to me was leaving this place. Point 👉 Blank 👏 PERIOD✌️ now I make 10 times more money, I am happy, no one is watching over me, I create my own schedule, and no one is following me to the bathroom. Yeah, don't work here.
